Euro Meridian

[james.wilson]

let us know how it goes if the (current 9056 whatever its called now) fixes it

[BUSTER]

I went to another Meridian panel today that had a duff modem after a storm. Earthing the TE terminal may have prevented that.

We also had to change a couple of modems (and they were earthed) following the storms.

Have also had a few problems with the modem and msx cards not seating correctly, When the msx card is not seated you lose all the programmed data

[morph]

I've been working on these panels for a few weeks now but my first installation is having problems with line faults. When I fitted the modem, the panel couldn't detect a line and when I picked up the receiver, I had no dial tone or voltage. I disconnected the line from the panel and the dial tone returned. After changing the modem and getting the same result, I changed the PCB. The panel worked perfectly so I put it down to the PCB. All was ok for a couple of weeks until the panel went into line fault again. There was no voltage on the line and I dissed the line from the panel to find there was still no voltage. I told the customer to report it to his telco provider, Talk Talk who said the line was ok and it must be our kit. Sound familiar? Anyway, I returned later that day and reconnected the line to the panel. It dialled out once then seized the line rendering it unusable and showed telecom failure on the display. It has refused to dial out since and seizes the line so I have had to disconnect the line and disable the modem. The customer says Talk Talk have stated that their lines don't work with dial-out alarms but RedCare would be ok. I can't see this happening as I thought RecCare was only available on a BT line. He also suggested using a prefix of 1280 so that the call is routed via BT. I'm not convinced this will work but I'm willing to give it a go. The customer is being quite understanding about all this but it needs sorting.

Your input would be appreciated.

Regards,

TB

have you spoken to the manufacturer? Pm Castellen on these forums if you want some help from someone who really knows these panels well.

[james.wilson]

I know em fairly well they were our only police panel till we move to galaxy about 4 years ago, know the omega 3, 5 2200-2900 meridian and euros oh and the 1000's

[morph]

I know em fairly well they were our only police panel till we move to galaxy about 4 years ago, know the omega 3, 5 2200-2900 meridian and euros oh and the 1000's

You probably do know them very well, but Castellen will know them better

[james.wilson]

is he ex caslte or something then??

[morph]

No not ex castle, still Castle.

[james.wilson]

lol your probably right then!!! lol i might know em

[Tallbloke]

I popped into that job today and prefixed the number with 1280 as someone suggested. No joy.

I've also heard about another problem with the G3s. Apparently, if using the self-test relay, when the panel goes into alarm, the relay opens tripping the other detectors thus turning an unconfirmed into a confirmed alarm.

Worrying.

[james.wilson]

also check pts as this will send a zone omit at rearm as its a n/o device and at rearm its....open so it omits it and send a zone omit at rearm. Presume the G3 does this as all the old ones did 22 and up (noticed it on a 44)