Customer Management Software?

[gupster]

That would be excellent, a close friend of mine is an asp.net developer Once you get a chance to dig it out let me know.

Many Thanks

[Guest Rod Harris]

Year 1 very good product easy to use , few bugs but quickly sorted.

Year 2 more bugs on the update, like adds a penny between invoices and statements so everyone owes me a penny!!! but still gvfm.

Year 3 loads of customers dont get a maintenance visit and are not invoiced at all because the stupid database considers them as bad payers as they all owed me a penny

After Rod told me it was us doing something wrong for the millionth time I put a backup copy on my laptop so I could keep an eye on it, found the program made daily, spread changes all over the server, and to client pc's c drives.

So yep its cheap but it cost me so much more than I paid for it, Alarm master cost me 12 times what I paid for kiss, and it imediately found

[Guest Rod Harris]

Thanks for the publicity Pete. Maybe if anyone is interested in Management Software, give Rod at KISS a ring on 01773 71422 for a demonstration disc, and find out what the programme really does. However I cannot guarantee that it will work over a disconnected server network

[Guest anguscanplay]

have just heard today that rod died in january.

is the link to alarmpro still available

[iSTORM]

I Know it was nearly a year ago the AlarmPro software was available......

Any chance it is still available?

[Paulusuk]

We use ACT 6 management database (still available from Amazon - not expensive), never had problem in 5yrs, very stable. You can attach docs, xls, pdf, zips, jpeg etc. Noitifies you with popups for end of yearly contracts, meetings, jobs to do etc.

This version is last of its type as Symantec sold it out to Sage who integrated it into there s/ware & they have now hiked up there prices because Sage now has database connectivity.

Also if you do not want to pay Microsoft prices for office suite try Ability Office Pro (www.ability.com) about

[KiwiBoy42]

Hey gupster,

I wrote the Windows based AlarmPro software years ago and I don't market it any more due to other projects. It is probably still used by dozens of NSI and SSAIB approved companies. I have often thought of offering it free of charge to new Alarm Companies that do not yet have computerised systems. So, I guess now would be a good time to start doing so.

You, and anyone else on this forum are welcome to download it from my web site on the understanding that I cannot offer support and that it will not be upgraded in the future. I will make the files available and post a link as soon as someone let's me know they are interested.

AlarmPro has been replaced by a web based version which allows you to install the software on a server and have your engineers and customers access it with a browser at any time. If allowed by you, Customers can request services and view alarm and maintenance history. I think it was written too early, but might gain momentum in a few years time as internet acceptance becomes more widespread.

Hi

I would be interested in a copy of your Alarm Pro please. Could you direct me where to obtain it?

Thanks

Tony

[james.wilson]

Tony, if your a security professional and cen be vetted as such, please apply for trade status once you have qa few more posts.

James

[hpotter]

We use MS Access.

Decided to go computerised in 1997, used a template in office97. It didn't really cut the mustard, so decided to start with blank DB and build it up from there.

Over the past ten years we have added and adjusted as we see fit, which means it works exactly how WE want it to, it is fluid and developes with us. It integrates without agro to word, excell, and all those other MS products. It will also integrate with just about any other major programme as any that it can't wont sell.

The best bit is that everyone already knows how to use it. 30mins training and off they go. Don't have to worry about product support, email seattle, they got more geeks than buffalo that side of the water.

[IPAlarms]

I would be interested in a copy of your Alarm Pro please. Could you direct me where to obtain it?

Hey Tony,

Sorry about the delay - I don't get to visit the forum much these days. I have decided to post a link to AlarmPro directly on the home page of my web site ipalarms.co.uk

I'm in the process of updating the site, so if it's not there by the weekend, please email me a reminder.

Steve.