Guest dazzerjeep Posted September 24, 2006 Posted September 24, 2006 having problems with this dialler, when connected and the customer is on broardband , when anybody telephones the site their telephone rings just once then the person who is telephoning gets fax machine like tones. The customer assures me that the line is not a shared one and all connections have been checked thoroughly. also there is no fax machine, this has happened on several ocasions, any ideas!
Guest Posted September 24, 2006 Posted September 24, 2006 Never used the tex one, but have you fitted a filter?
Guest dazzerjeep Posted September 24, 2006 Posted September 24, 2006 Never used the tex one, but have you fitted a filter?
norman Posted September 24, 2006 Posted September 24, 2006 I would have thought that the dialer is answering and waiting for a command , I don't use these so cannot offer any more help but a filter would make no difference to the phone picking up? is it getting a constant set signal and waiting for callback or something similarly stupid, is it in engineers and awaiting programming remotely. One of the guy's who work on this type of DIY kit should be along shortly. Nothing is foolproof to a sufficiently talented fool.
Guest Posted September 24, 2006 Posted September 24, 2006 Never used the tex one, but have you fitted a filter? I concur, I reckon you need a Broadband Filter. have you put a butt phone on the line? If the line is not filtered you will get loud shrills down the line which could effect the dtmf dialling.
norman Posted September 24, 2006 Posted September 24, 2006 Why would lack of a filter cause the dialler to pick the line up? am I missing something? Nothing is foolproof to a sufficiently talented fool.
Guest dazzerjeep Posted September 24, 2006 Posted September 24, 2006 a filter is in place and i always use a butt phone
Guest Posted September 24, 2006 Posted September 24, 2006 I would have thought that the dialer is answering and waiting for a command , I don't use these so cannot offer any more help but a filter would make no difference to the phone picking up? is it getting a constant set signal and waiting for callback or something similarly stupid, is it in engineers and awaiting programming remotely. One of the guy's who work on this type of DIY kit should be along shortly. Isnt it a dialer? Its not waiting for incoming.
Guest dazzerjeep Posted September 24, 2006 Posted September 24, 2006 you can contact it remotely to leave messages and listen in, but i wouldn't call it DIY as my company uses mainly Tex gear
norman Posted September 24, 2006 Posted September 24, 2006 I would have thought that the dialer is answering and waiting for a command , I don't use these so cannot offer any more help but a filter would make no difference to the phone picking up? is it getting a constant set signal and waiting for callback or something similarly stupid, is it in engineers and awaiting programming remotely. One of the guy's who work on this type of DIY kit should be along shortly. Isnt it a dialer? Its not waiting for incoming. OK but some dialer's you can dial in to change programming and switch output's etc. Nothing is foolproof to a sufficiently talented fool.
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