Scantronic 9600 Help Needed

[Guest meerkat]

Sorry if this is a basic question but I have only recently moved into the house and I'm still a little bit new to the alarm system.

The alarm system "Scantronic 9600" has been fine until last evening when there was a disruption to the mains electricity supply for over 6 hours. The electricity supply was reinstated at 1pm this morning at which point the alarm sounded.

I couldn't stop the alarm by using my normal code however, after approx 10 - 15 mins it stopped of it's own accord.

When I've look at it this morning and tried to set it, it would only accept the default code 1234 and not my normal user code - I have been able to reinstate my user code, reset the time, date, etc. but now when trying to set the alarm it informs me that there are "No Zones in Area" no matter what area I choose.

It seems to me that the alarm has re-set itself to default, is this normal?

How do I now set-up the zones?

Is this something which I can fix myself or do I need to call in an engineer?

Any help would be appreciated - Thanks in advance.

Regards

David

[Gopher]

Oh dear, what it looks like has happened, because it's accepting the default code, is the panel has fully reset that is why it's showing "No Zones in Area" when you try and set it. I would definatly call in an engineer as it sounds like the system will need fully reprogrammed and the faults checked out. I would look at the log to see what it says and post what the errors it show are, I believe it's menu 9 to get view the log then A / B to scroll up / down.

If you post your area Im sure someone will be able to help you out as the Scantronic panels are pretty robust.

[breff]

Sounds like its totally defaulted as stated above, probably due to a faulty battery.

[Guest]

I would look at the log to see what it says and post what the errors it show are, I believe it's menu 9 to get view the log then A / B to scroll up / down.

code keep pressing no untill view log is on display press yes, 1 & 3 to go back & forth

Sounds like its totally defaulted as stated above, probably due to a faulty battery.

old scanny nvm wants replacing???

its could as old as 15 years, I'd get a firm in & get the lot replaced

[Guest meerkat]

Thanks for the speedy advice - have got the yellow pages out now.... but if anyone knows of an engineer in the Chester-le-Street area of Durham then please get back to me.

David

[Guest RICHL]

Have a look here

[Guest]

Choose an NSI GOLD here

NSI Gold Company Locator

or NSI Silver

NSI Silver Company Locator

or an SSAIB installer here

www.ssaib.co.uk

or better still go and ask the bloke next door who does his alarm and if he is happy with the service.