Guest BAH34UK Posted April 4, 2004 Posted April 4, 2004 Just installed one of these in my house , I have been trying to get hold of the (Scantronic downloader software for Windows) to make local programing easyer, Been waiting weeks for a responce from Scantronic but still nothing.... Anyone know were i can get it from.. Regards, BAH34UK
Guest Samholland Posted April 4, 2004 Posted April 4, 2004 I would keep on at scantronic for the software, Are you in the trade ?
Guest BAH34UK Posted April 5, 2004 Posted April 5, 2004 yes in the trade. But still nothing from scantronic
Guest dale Posted April 5, 2004 Posted April 5, 2004 Cant you buy it from wholesalers? You can with Texecom's! D
morph Posted April 6, 2004 Posted April 6, 2004 We got an up to date copy a few weeks ago, all that was required was a call to there sales department and confirmation of who we were. 3 days later we had a copy. Might be worth calling them again, as generally they are very goood at sending things out when requested. Colin
Guest dale Posted April 6, 2004 Posted April 6, 2004 I think its a case of Scantronic will only make this product available to trade companies/engineers, so you will need to make them aware that you work for a security company.
misterg Posted April 6, 2004 Posted April 6, 2004 Just installed one of these in my house , I have been trying to get hold of the (Scantronic downloader software for Windows) to make local programing easyer, Been waiting weeks for a responce from Scantronic but still nothing....Anyone know were i can get it from.. Regards, BAH34UK if you are in the trade - register and send me your email address and i can provide a copy Mister G
Guest BAH34UK Posted April 20, 2004 Posted April 20, 2004 Finally got the software from Scantronic, now i have a 9851 panel which wont talk to the s/ware... There was no info to say what cable is used ..? is it a serial/x-over/or null modem..? I put the panel in eng mode then used 110 option, set an account up in the s/ware attemt to connect but it just times out. (This was with a standard serial cable) Also how do i find out what version the panel is....?
Guest Samholland Posted April 20, 2004 Posted April 20, 2004 When you type in 110 and press the tick,,it should say In progress,, if not press the tick again...The lead i used was a maplin job will check tomorrow if null modem but suspect it is.
Guest BAH34UK Posted April 20, 2004 Posted April 20, 2004 yeh it says in progress but when you attemt to connect using the account it sits for a while then times out
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