Guest anguscanplay Posted May 10, 2007 Posted May 10, 2007 now transpires there is actually 2 rkps and a prox reader off the same supply point, but he has cadged a replacement rkp for one of them.regs alan gardtec support seem to think the problem is in with the known bug hmmm question are you running/planning to run both readers of the same keypad along with the built in reader or is it one keypad one reader - thinking cable length angus
arfur mo Posted May 10, 2007 Posted May 10, 2007 gardtec support seem to think the problem is in with the known bug hmmmquestion are you running/planning to run both readers of the same keypad along with the built in reader or is it one keypad one reader - thinking cable length angus Hi Angus, as i understand it there are now two keypads, the reader is off (let's assume) the hall one, i'd expect a seperate cable to each keypad usually being the easiest way. the reader is wired from one keypad. but he might have run cables in from say controls, hall rkp to master bedroom rkp 'daisy chain' style, in which case and if having any spare conductors he should double up on the 12 volt pairs. got to be said though, i noticed these displays do tend to flicker, even with the keypad attached by 1 mtr of cable, so omo use the KISS method and prog backlight 'off' when not used and spend your time more productevly - drinking cold beers . regs alan If you think education is difficult, try being stupid!!!!
Guest anguscanplay Posted May 10, 2007 Posted May 10, 2007 Hi Angus,as i understand it there are now two keypads, the reader is off (let's assume) the hall one, i'd expect a seperate cable to each keypad usually being the easiest way. the reader is wired from one keypad. but he might have run cables in from say controls, hall rkp to master bedroom rkp 'daisy chain' style, in which case and if having any spare conductors he should double up on the 12 volt pairs. got to be said though, i noticed these displays do tend to flicker, even with the keypad attached by 1 mtr of cable, so omo use the KISS method and prog backlight 'off' when not used and spend your time more productevly - drinking cold beers . regs alan you not read the original post yet theres always been two keypads and two readers - one inside one outside now lets imagine a keypad against the door and a keypad upstairs might be twenty meters of cable each add the cable to the reader then wire back to the second reader from the first keypad plus still trying to use the internal arials on both keypads theres a lot of cable on there and tech support went down this route first time round theres a bug in the manf chain which tech support have accnowledged we dont know if the o/p is trying to use three readers off one keypad which wouldnt work - ive just rung them and asked - we dont know if the o/p is using the correct cores within the tag cable could be one of many things original post said the keypads were flashing in time to the led in the tag reader that isnt a flicker possibly caused by induced mains , speaker wiring etc tbh i have never seen a flickering keypad o/p needs to start again with all the bits of kit on a bench and check his connections one by one cross referenced to the manf manual - fit a capacitor? - send it back and get one that works properly regs angus
sd6446 Posted May 10, 2007 Author Posted May 10, 2007 you not read the original post yet theres always been two keypads and two readers - one inside one outside now lets imagine a keypad against the door and a keypad upstairs might be twenty meters of cable each add the cable to the reader then wire back to the second reader from the first keypad plus still trying to use the internal arials on both keypads theres a lot of cable on there and tech support went down this route first time roundtheres a bug in the manf chain which tech support have accnowledged we dont know if the o/p is trying to use three readers off one keypad which wouldnt work - ive just rung them and asked - we dont know if the o/p is using the correct cores within the tag cable could be one of many things original post said the keypads were flashing in time to the led in the tag reader that isnt a flicker possibly caused by induced mains , speaker wiring etc tbh i have never seen a flickering keypad o/p needs to start again with all the bits of kit on a bench and check his connections one by one cross referenced to the manf manual - fit a capacitor? - send it back and get one that works properly regs angus Thanks for all the info. and advice. Just for confirmation, the system does have 2 RKPs with one prox off each. However, I now have reduced it to just one RKP and one prox. for test purposes, with the feed for the RKP 12v doubled up, and bizarelly the only difference I've seen is in changing the fuse, as per Gardtec's instructions. Even then, there is still a noticeable flicker. The cable run is only a couple of metres, and I've even tried a new cable, but to no avail. To be honest, the flicker is unlikely to be a major problem day to day, but it is a real pain when programming! I was also concerned it may be doing some harm to the RKP long term. I have tried switching off the backlight, but am I right in thinking it just reduces the backlight to a lower level, as it still flickers for me? With a spot of luck, the new RKP will resolve the issue (for one of the RKPs!), as I've been told that there have been some hardware mods. to resolve this issue. I must say, Gardtec have really been helpful indeed. Thanks to all once again. Steve.
arfur mo Posted May 11, 2007 Posted May 11, 2007 With a spot of luck, the new RKP will resolve the issue (for one of the RKPs!), as I've been told that there have been some hardware mods. to resolve this issue. I must say, Gardtec have really been helpful indeed.Thanks to all once again. Steve. hi steve, but were Gartec as good a us it's best now to see if the 'new' keypad will do the trick, if so get the other one replaced as 'faulty'. the illumination is via LED's so unlikely to cause any problems long term other than irritation. one thought did occur, have tried adjusting the display contrast level in the keypad to make it less noticable? regs alan If you think education is difficult, try being stupid!!!!
sd6446 Posted May 11, 2007 Author Posted May 11, 2007 hi steve,but were Gartec as good a us it's best now to see if the 'new' keypad will do the trick, if so get the other one replaced as 'faulty'. the illumination is via LED's so unlikely to cause any problems long term other than irritation. one thought did occur, have tried adjusting the display contrast level in the keypad to make it less noticable? regs alan Hi Alan, I guess what I meant to say was that they were surprisingly helpful, given that I'm a 'DIY-er'! Thanks for the contrast tip - will try it later. I did also notice an option in the menu for disabling the LED on the prox but it didn't seem to work, and Gardtec have said its more likely the electric field from the prox causing the problem, not the current drawn from the LED (which would be tiny). As you said, here's hoping the new keypad will do the trick (as others reading this thread are probably bored to tears by now! ;-) , Steve
arfur mo Posted May 11, 2007 Posted May 11, 2007 Hi Alan, I guess what I meant to say was that they were surprisingly helpful, given that I'm a 'DIY-er'!Thanks for the contrast tip - will try it later. I did also notice an option in the menu for disabling the LED on the prox but it didn't seem to work, and Gardtec have said its more likely the electric field from the prox causing the problem, not the current drawn from the LED (which would be tiny). As you said, here's hoping the new keypad will do the trick (as others reading this thread are probably bored to tears by now! ;-) , Steve hi steve, when you start the system you can choose 1)BS 2)EN, this is the new standard which if you chose 2) the LED option is defeated - i think. If you think education is difficult, try being stupid!!!!
sd6446 Posted May 16, 2007 Author Posted May 16, 2007 hi steve,when you start the system you can choose 1)BS 2)EN, this is the new standard which if you chose 2) the LED option is defeated - i think. Thanks again for the advice Alan. For info, I have installed the new keypad (which says "ver. C" on it), and problem solved! No more flickering from this RKP with the prox connected and the RKP fuse in the main panel returned to 250mA. I am also returning the other keypad to Gardtec now, as even with a single prox. fitted to the 'new' keypad, the 'old' keypad is flickering badly!
Guest anguscanplay Posted May 16, 2007 Posted May 16, 2007 typical I tell em what the problem is and how to mend it and Arfur gets the praise again - off in a huff
arfur mo Posted May 16, 2007 Posted May 16, 2007 typical I tell em what the problem is and how to mend it and Arfur gets the praise again - off in a huff if you just stuck to batteries - you would not be so ignored regs lan If you think education is difficult, try being stupid!!!!
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