Built It, Installed It, Serviced It & Now I'm Sellin' It!

[CityOfGod]

I think the title tells it how it is !

Worked for a huge fish in a small pond, then moved onto a huge fish in the atlantic.

Both had their advantages...and their disadvantages !

[Smoke Screen]

I think the title tells it how it is !

Worked for a huge fish in a small pond, then moved onto a huge fish in the atlantic.

Both had their advantages...and their disadvantages !

Hi City of God. Welcome to the forums.

What did you build?

,

Matt

[arfur mo]

I think the title tells it how it is !

Worked for a huge fish in a small pond, then moved onto a huge fish in the atlantic.

Both had their advantages...and their disadvantages !

welcome CityOf God,

i'm not sure what this thread is all about but this is a security forum.

i'd wonder with a name like that do you actually need any security, or are you selling loaves in packets of 10 with 5 fish chucked in as a special seasonal offer? if so i hope you have the relevant hygiene standards, as we don't want any of our members 'jumping the cue' to meet your 'boss' do we?

regs

alan

[Guest anguscanplay]

hi there

out of the jobs youve had which one gave the most satisfaction

[CityOfGod]

hi there

out of the jobs youve had which one gave the most satisfaction

Well i originally began on an electronic's course, before finding an apprenticeship for a company which specialised in CCTV systems, particulary in City Centres where by i repaired the cameras, VCR's etc and returned them back onto the field - good experience, but ultimatey technology was advancing and going 'surface mount' - whereby once a component was the size of a pea - it now became the same as a grain of sand and thus un-repairable towards the end, basically it was mainly binned.

I began to go out with the teams installing the CCTV in city centres as well as smaller security and fire projects - in the summer, it was the greatest job in the world, out in the fresh air, sun on your bones - but in the winter, pulling up in the freezing bleak weather and getting the ice cold ladders off to swap a pan head soon became long in the tooth.

After mastering everything the company installed i was given a smaller van and a service role. At first this was marvellous as the biggest apparatus i carried was a multimeter and a terminal screwdriver. In most instances a quick power-up and power-down did the trick - nice and warm jobs with plenty of cups of tea thrown in.... but like most things the pleasure came with the pain and in this case it was the size of a matchbox, black in colour and bleeped loudly at 2am - yes, the call-out PAGER ! .... at first, the wages were great having driven for 2 hours on a sunday then repaired it and booked another hour, it was nice easy double time money... But whenever it was xmas or new year or someones birthday, you were guaranteed to be on call without fail. I remember on Millenium new years eve, they paid us triple time and gave us

[ian.cant]

the seller is the face of the company and has to take the pleasure with the pain !

Bull!

The salesman always takes the money and runs leaving the real face of the company (THE ENGINEER) to face the music. How many jobs do you go back to 6 months down the line to make sure its hunky dory?

I can answer that one for you, once youve got your commission cheque, NEVER!

[CityOfGod]

Bull!

The salesman always takes the money and runs leaving the real face of the company (THE ENGINEER) to face the music. How many jobs do you go back to 6 months down the line to make sure its hunky dory?

I can answer that one for you, once youve got your commission cheque, NEVER!

Mmmm.

This sounds familiar - do you work for a national security company?

Having worked for them one of the worst things is their quality control with regards Engineers - apart from some real diamonds - the lion's share of the work force are absolutely appalling who are more interested in blaming the designer, the company or whatever else than actually pulling their finger out and resolving the problem.

If a system develops a fault 6 months into it's life span, then it's a warranty issue - so why would the person who sold it have anything to do with it?

The only reason they would get involved, is when a disgruntled lazy engineer rolls up and blames everything and everyone for their miserable exisitence directly to the customer, who then in turn rings up the company demanding to talk to someone with regards 'what the engineer told them'.

It's prima-donna engineers who think they run the company, that think these installations just drop out of the sky - that no hard work goes into getting the business - and they feel the need to criticise everything.

Ive never met an engineer yet, who carries that attitude, that has ever risen the ranks or began their own company - they are more content in wallowing in the 'blame culture', plotting their quickest route home, planning their next bacon roll stop.

Ha - ive just noticed your screen name - Cant' by name, Can't by nature - JOKER

[arfur mo]

to me Cityof God imo your beyond redemption from what you have said,

i speak as someone who also learnt his trade 'at the coal face', i worked on all the kit the big name lock company decided to issue as well mas several other companies on installations from an aviary, to mansions, museums, anti escape systems on prisons, the alarm systems at the Tower of London and the Bank of England, both on installations and service and i have also run my own company for 27 years, starting it from scratch and without ever advertising.

the damming evidence -:

if you claim servicing is simply having a warm job and dunking biscuits into free client supplied tea, and powering down and back up a system is all there was to servicing is it?

you are way beyond any kind credibility, with a superior 'holier than though' attitude which would give any trade a bad name. if you worked for me it would not be for long.

i'm surprised you, and even the company you worked at for so long ever survived.

i can see you do not understand Ian's points, as you never look deeply enough into the situation, so the points are lost on you. good salesmanship is to follow through, make sure the client feels you the salesperson is personally interested and actually gives a dam, that they placed their business with you. it cost's so little, yet earns mountains of respect and loyalty

you should put down your books - and open your eye's a little more perhaps?

alan

[Guest G.J.M]

funnily enough i went to an install today and the sales had forgot to order the sounders.

I looked the idiot.

so there is both sides to the argument.

[amateurandy]

funnily enough i went to an install today and the sales had forgot to order the sounders.

I looked the idiot.

so there is both sides to the argument.

Things like that will always happen even in the best run businesses. It's how you deal with it that is important.

If I was the client you would only look like an idiot to me if you sat there and blamed someone else instead of taking appropriate action to sort it out and minimise the consequences, oh and keeping me informed of course.