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John

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Posted

Hi all,

A customer has a credit card machine on his phone line which is stopping a dialler from working. It works fine when cc machine is not connected.

Does he need a seperate line for his dialler or is there a workaround??? Filter etc?

As you can see, I know sodall about telecoms, so any help would be much appreciated.

Fire Member

Posted
Hi all,

A customer has a credit card machine on his phone line which is stopping a dialler from working. It works fine when cc machine is not connected.

Does he need a seperate line for his dialler or is there a workaround??? Filter etc?

As you can see, I know sodall about telecoms, so any help would be much appreciated.

you could try the ADSL filter, i think the card machine uses a higher frequency and the filter just splits the two.

Posted
Hi all,

A customer has a credit card machine on his phone line which is stopping a dialler from working. It works fine when cc machine is not connected.

Does he need a seperate line for his dialler or is there a workaround??? Filter etc?

As you can see, I know sodall about telecoms, so any help would be much appreciated.

Some CC machines dial out on demand, some are connected 24/7, make sure you know which sort you have before looking for a fault?

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Goad goad...... :P

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