Help With Vo-comm

[Freddie]

Had Gardtec Eurosec CPX panel installed replacing old control panel.

Vo-comm has worked intermittently. We get a lot of interference when trying to use landline phone so have to disconnect vo-comm to use phone, to this end we have put vo-comm wires into its own telephone plug.

At the moment we are wired as follows:-

BT Master socket, then Broadband filter, then a double adaptor which has phone and vo-comm plugs into it.

Any help/suggestions would be gratefully received.

[wilks121]

Had Gardtec Eurosec CPX panel installed replacing old control panel.

Vo-comm has worked intermittently. We get a lot of interference when trying to use landline phone so have to disconnect vo-comm to use phone, to this end we have put vo-comm wires into its own telephone plug.

At the moment we are wired as follows:-

BT Master socket, then Broadband filter, then a double adaptor which has phone and vo-comm plugs into it.

Any help/suggestions would be gratefully received.

Have you tried using seperate Broadband filters for each appliance?

[Freddie]

Thanks for that suggestion, we do have filters on everything and still no better. Any more thoughts?

[amateurandy]

Thanks for that suggestion, we do have filters on everything and still no better. Any more thoughts?

If it's just a speech dialler then it is supposed to appear to be just a phone and behave like one. Sounds like it's faulty if unplugging it makes the real phone OK.

Or is it designed to be used with a line-sieze unit?

[Freddie]

If it's just a speech dialler then it is supposed to appear to be just a phone and behave like one. Sounds like it's faulty if unplugging it makes the real phone OK.

Or is it designed to be used with a line-sieze unit?

Hi Amateurandy,

Sorry complete novice don't know what line-sieze unit is?

History of installation is that the engineers wired into the back of the BT master socket, when problem first occurred we called out BT thinking it was a line fault, the BT engineer removed the alarm wires and all was well. Charged me

[amateurandy]

Sorry complete novice don't know what line-sieze unit is?

It's a little box of tricks that ensures your alarm can dial out over the phone line even if a phone call was in progress. Obviously has to be wired in properly (unlike your initial installation it would appear )

Scenario: Mr Burglar recce's your house, discovers it has a voice dialler on the alarm.

Waits until you're out, calls your number, breaks in, picks up ringing phone and leaves it off the hook. Alarm can't dial out and he has free rein to plunder.

Not sure if they're used much these days given Redcare and GSM links - can a pro answer that?

But it still sounds like the unit is faulty. Broadband should be irrelevant.

[Guest anguscanplay]

ditch the filter and see if it works ?

[tinnitus]

Had Gardtec Eurosec CPX panel installed replacing old control panel.

Vo-comm has worked intermittently. We get a lot of interference when trying to use landline phone so have to disconnect vo-comm to use phone, to this end we have put vo-comm wires into its own telephone plug.

At the moment we are wired as follows:-

BT Master socket, then Broadband filter, then a double adaptor which has phone and vo-comm plugs into it.

Any help/suggestions would be gratefully received.

the filter splits the frequency to high and low. the communicator uses low and BB, high. maybe the filter is Kaput. i personally would use a in-line filter and hard wire the dialler. to explain, the filter does not get plugged in but wired in, the dialler is then wired into the filter. have you asked BT to do a line check?

[Guest anguscanplay]

lots of this stuff dont need filters so if you do use a filter you are doubling up

[tinnitus]

lots of this stuff dont need filters so if you do use a filter you are doubling up

thats very true, is it even a broadband line?