Help !

[stevewright1]

A number of years ago, an installer put in my Galaxy 16+ and used the incorporated dialer/modem to phone both my & my wifes mobile should the alarm activate.

We have both changed our mobile numbers and need to have the system reset.

Is this something that I can do myself or do I need to contact another installer to rectify this ?

[Guest Dave the alarm man]

  stevewright1 said:

Is this something that I can do myself

Edited by BASS if you have nothing to help the person please don't say anything at all.

[amateurandy]

  stevewright1 said:

A number of years ago, an installer put in my Galaxy 16+ and used the incorporated dialer/modem to phone both my & my wifes mobile should the alarm activate.

We have both changed our mobile numbers and need to have the system reset.

Is this something that I can do myself or do I need to contact another installer to rectify this ?

Hello Steve,

The Galaxy is most definitely a professional panel, so you'll need an installer to do that.

To be honest it should be on a maintenance contract too and be regularly serviced.

[stevewright1]

  amateurandy said:

Hello Steve,

The Galaxy is most definitely a professional panel, so you'll need an installer to do that.

To be honest it should be on a maintenance contract too and be regularly serviced.

  amateurandy said:

Hello Steve,

The Galaxy is most definitely a professional panel, so you'll need an installer to do that.

To be honest it should be on a maintenance contract too and be regularly serviced.

Andy,

I believe it should be on a Maintenance agreement for Insurance purposes.

Know anybody in the Walsall area ?

[barooga]

  stevewright1 said:

Andy,

I believe it should be on a Maintenance agreement for Insurance purposes.

Know anybody in the Walsall area ?

As it happens, yes.

Dave. he's Walsall