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Texecon Com 2400 - Coms Failure Message


GPC

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Posted

I have already posted this question on the General Security forum, but it should have been here as it is a DIY question.

Texecom premier 24 - com2400

My alarm is now fully installed and working, altough I have 1 question concerning the Com 2400 SMS.

After tripping the alarm the message arrives to my mobile but takes approx 4 to 5 mins to arrive, is this normal (I'm no expert on SMS text's). This has already been answered (didn't know a text took 5 minutes !).

However, after the text is delivered the keypad shows a coms failure fault message (could this be a result of the text taking more time than it should?). I'll add the system settings if this will help in any diagnosis.

Regards Graham

Guest Dave the alarm man
Posted
However, after the text is delivered the keypad shows a coms failure fault message (could this be a result of the text taking more time than it should?). I'll add the system settings if this will help in any diagnosis.

more than one a/c? 2nd one wrong format eg:- point id

Posted
more than one a/c? 2nd one wrong format eg:- point id

Thanks Dave, I haven't any account no's set up as the text goes directly to my mobile, also the 'format' do you mean the protocol to communicate with the ARC, if so I have this selected as SMS messaging.

My parameter set up is as follows:

ARC 1 - SMS

ARC 2 - Disabled

Pri no. - my mobile

Acc. No - not selected

Dialling attempts - 3

cheers

Guest Dave the alarm man
Posted

got more than one module on a com port (s)?

Posted
got more than one module on a com port (s)?

Only 1 module fitted, the com2400 and this is set up as com port 1 with com port 2 is disabled.

As per instructions there are 2 SMS service centre no.s pre programmed.............just a thought.......do I need both no.s programmed, also I take it that the SMS text goes to my mobile via one of these no.s, is this a factor in why the text takes 5 minutes to reach me.

Thanks again, cheers Graham

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