Urgent Help Needed Please Guys

[rosco]

Hi All, I need some urgent advice please to convince me i'm not going crazy. I'm due to install a Gardtec 480 panel tomorrow. I decided to test the system at home last night just to make sure everything is ok. All the zones are linked out including Global tamper and bell tamper. I have connected the keypad and installed the 680 Ohm resistor in the RKP as described. Once I power up with battery and mains all is ok. Upon entering the user code the LCD reads 'Do you want to set user 1?'. I press yes and it goes straight into alarm and reads KP Tamper (Keypad Tamper) on the display. The spring in the keypad is dispressed and I have trippled checked it is not been obstructed?

Any ideas as this is really fustrating me now!

Thanks

[magpye]

Hi All, I need some urgent advice please to convince me i'm not going crazy. I'm due to install a Gardtec 480 panel tomorrow. I decided to test the system at home last night just to make sure everything is ok. All the zones are linked out including Global tamper and bell tamper. I have connected the keypad and installed the 680 Ohm resistor in the RKP as described. Once I power up with battery and mains all is ok. Upon entering the user code the LCD reads 'Do you want to set user 1?'. I press yes and it goes straight into alarm and reads KP Tamper (Keypad Tamper) on the display. The spring in the keypad is dispressed and I have trippled checked it is not been obstructed?

Any ideas as this is really fustrating me now!

Thanks

Afraid I don't know this panel/RKP, but, I've had a thought.

Some RKPs have a/t switches that not only utilise a spring to detect the pad being removed from its mounting plate but there can also be some sort of a/t that goes through the back on to the wall, so if you are just testing, and not mounting the RKP, could this be your problem?

... and no comments from the rest of you about my use of the word mount!!!!!

[amateurandy]

... and no comments from the rest of you about my use of the word mount!!!!!

Isn't that Angus's "field"... (horses of course)

[rosco]

Thort that too and even took the PCB out of the keypad and nothing! They keypad does not have any separate tamper connections as they normally don't, just have the supply and the data connections. I'm bugging the hell outta me!

I think i'm going to take it back to the suppliers and swap it over for a scanny instead!

[magpye]

Thort that too and even took the PCB out of the keypad and nothing! They keypad does not have any separate tamper connections as they normally don't, just have the supply and the data connections. I'm bugging the hell outta me!

I think i'm going to take it back to the suppliers and swap it over for a scanny instead!

How about the 2K2 that has to go between Zone & oV in the RKP if you are not using the keypad zones? (while you are testing)

[rosco]

How about the 2K2 that has to go between Zone & oV in the RKP if you are not using the keypad zones? (while you are testing)

Hi Magpye,

Reading the Gardtec intallation manual it's very vague indeed, not very well written. It mentions a 2K2 resistor but doesn't mention anything about causing a KP Tamper if it's not connected. I only got 2 680 Ohm resistors with the panel no 2K2 i'm afraid. I'm not using keypad zones so i'm guessing i would need to fit this resistor so it does not generate the tamper again??

Thanks

[magpye]

Hi Magpye,

Reading the Gardtec intallation manual it's very vague indeed, not very well written. It mentions a 2K2 resistor but doesn't mention anything about causing a KP Tamper if it's not connected. I only got 2 680 Ohm resistors with the panel no 2K2 i'm afraid. I'm not using keypad zones so i'm guessing i would need to fit this resistor so it does not generate the tamper again??

Thanks

It seems to me from the drawing that I was looking at, the 2K2 does connect to the a/t side, I've got some here I'm afraid, good luck

[amateurandy]

It seems to me from the drawing that I was looking at, the 2K2 does connect to the a/t side, I've got some here I'm afraid, good luck

He's got 2 680ohm resistors - would it be worth trying them in series as a test or is it too far out or is damage likely?

[rosco]

It seems to me from the drawing that I was looking at, the 2K2 does connect to the a/t side, I've got some here I'm afraid, good luck

Magpye,

I've since spoken to Risco and they have told me that I need to use a 2K2 resistor across the terminals discussed if i'm not using keypad zones. I asked why they don't supply panel's with one just incase. His answer..... dunno!

I'll pop down to Maplins and see if they have any. Do I need to specify a specific 2K2 resistor?

Thanks

[rosco]

Magpye,

I've since spoken to Risco and they have told me that I need to use a 2K2 resistor across the terminals discussed if i'm not using keypad zones. I asked why they don't supply panel's with one just incase. His answer..... dunno!

I'll pop down to Maplins and see if they have any. Do I need to specify a specific 2K2 resistor?

Thanks

I was thinking of using the 680 Ohm one to see what happened but don't want to run the risk of causing any damage. I prefer to do things the proper way )