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Cpx Vo-comms Problem...


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Posted
As above RISCO THE MAKER OF THE PANEL sell a face plate filter that i have fitted many of with no issue. Job done.

The ACT is designed to eliminate alot of other issues which as an installer i don't want eliminated for my own reasons.

Fair comment. :D

PS You were too quick - missed my final edit on earlier post after I saw your other reply:

"And AlterEGO suggested another source at Risco."

  • 2 weeks later...
Posted

Hi,

On the first alarm I had problems with I fitted one of the filters I ordered from Gardtec and it resolved the problem straight away.

On the other alarm where I had the same problem I replaced the exsisting master socket with the new filtered one from Gardtec and I still had the same problem. At the job at this house the customer has 2 sky boxes, telephone and broadband all connected into the master but I noticed they are all connected by rj11 (bt phone plugs). Even the broadband. Which is externally filtered through the phone line side. Going back to what Arfur mentioned, do I need an adaptor to convert it to an rj45 so I can plug it into the internet/data side of the external filter?

http://www.maplin.co.uk/Module.aspx?Module...O&U=strat15

Many thanks... :)

Posted
Oh and Andy, yes it did turn out to be a replacement face plate after all.

that new one they are now using [the last ones were not face plates] are not master sockets, and should not replace a master socket. they are extension sockets, and you should use them just as you used the other and leave the BT one alone, just connect to 2 & 5 and take the cable back to the panel and fit the filter socket there.

ps: just fitted one tonight so i have seen them ;)

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