satsuma01 Posted December 25, 2007 Posted December 25, 2007 Latest model. all i can say is "If you carry your childhood with you, you never become old. Why rush to end life when happiness is in the blissfulness of childhood innocence.""We all die, the goal isn't to live forever, the goal is to create something that will." 07475071344
arfur mo Posted December 25, 2007 Posted December 25, 2007 Hmmm, Q can't be bothered to send me a manual for a If you think education is difficult, try being stupid!!!!
topalarms Posted December 25, 2007 Author Posted December 25, 2007 At least with SystemQ you get warranty and support - LJD seem to think they just ship it out and forget it, even if its faulty or got parts missing. An installer friend of mine has had ongoing problems with a DVR, so long that warranty has expired and LJD arent interested even though the problems are from day 1 - now he's got a 2nd with similar problems and similar response from LJD! No need to guess whats going to happen there - seems like LJD are bad news.
luggsey Posted December 25, 2007 Posted December 25, 2007 most of their manuals are downloadable from their site (if registered for access), i'll try find it and send it over if you ping me an email address.regs alan Hi Alan, don't misunderstand me I "can" get the manual, point is it was supplied without it, no information about it being "missing" and despite two emails asking for the updated manual they didn't bother? A bit daft as I now buy elsewhere unless I have to? As for buying kit which proves to be faulty, simply buy on a credit card. If the goods go faulty and the supplier won't replace/refund then fill in a form with the CC company and by law they have to refund you then they chargeback the supplier. Works ok, I did it to an American company that decided to jerk me around over postage fees. There is a minimum ammount, used to be ----------------------------------------------------------------------------------------------------------------------------------- Life is like a box of chocolates, some bugger always gets the nice ones! My Amateur Radio Forum
Guest anguscanplay Posted December 25, 2007 Posted December 25, 2007 Hi Alan, don't misunderstand me I "can" get the manual, point is it was supplied without it, no information about it being "missing" and despite two emails asking for the updated manual they didn't bother?A bit daft as I now buy elsewhere unless I have to? er that be like the fire alarm panel I once tried to fit then LOL
jptaylor Posted December 25, 2007 Posted December 25, 2007 Boxshifters definitely,though the Leviathan is a good bit of kit when you find one that is trouble free. What annoys me is: 1)The RMA procedure-or lack of 2) The repaired product comes back rattling full of lost screws!
satsuma01 Posted December 25, 2007 Posted December 25, 2007 Boxshifters definitely,though the Leviathan is a good bit of kit when you find one that is trouble free. What annoys me is: 1)The RMA procedure-or lack of 2) The repaired product comes back rattling full of lost screws! company i worked for 2 years ago used them and after seeing the quality of kit they produced/sold on i was not impressed look like cheap chinese or japanese equipment no offence to either country intednded) ) "If you carry your childhood with you, you never become old. Why rush to end life when happiness is in the blissfulness of childhood innocence.""We all die, the goal isn't to live forever, the goal is to create something that will." 07475071344
arfur mo Posted December 25, 2007 Posted December 25, 2007 Hi Alan, don't misunderstand me I "can" get the manual, point is it was supplied without it, no information about it being "missing" and despite two emails asking for the updated manual they didn't bother?A bit daft as I now buy elsewhere unless I have to? As for buying kit which proves to be faulty, simply buy on a credit card. If the goods go faulty and the supplier won't replace/refund then fill in a form with the CC company and by law they have to refund you then they chargeback the supplier. Works ok, I did it to an American company that decided to jerk me around over postage fees. There is a minimum ammount, used to be If you think education is difficult, try being stupid!!!!
luggsey Posted December 25, 2007 Posted December 25, 2007 not totally sure about this, but is'nt that consumer protection only for private transactions not valid for commercial transactions? .if you are right and as LJD as System Q pass the invoicing over to a 3rd party factoring agent, then effectively such consumer credit protection might also apply as they act in near the same way as a '3rd party' credit card. regs alan Hi Alan, I did mean my personal CC not a business one, however you would need to ask a lawyer if the rules apply to business cards as well? Good point! ----------------------------------------------------------------------------------------------------------------------------------- Life is like a box of chocolates, some bugger always gets the nice ones! My Amateur Radio Forum
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