billythebellbox Posted February 21, 2008 Posted February 21, 2008 if people are silly enough to pay for **** B) De Do Do Do, De Da Da Da. De Do Do Do, De Da Da Da
arfur mo Posted February 21, 2008 Posted February 21, 2008 if people are silly enough to pay for **** B) what an astonishing remark , the client is an elderly lady, she comes from an era where they trust people before they distrust them. that wonderfully beautiful attitude was disrespected and totally exploited on all accounts. regs alan If you think education is difficult, try being stupid!!!!
arfur mo Posted February 21, 2008 Posted February 21, 2008 guys, the way this lady was treated has gnawed, disgusted and angered me so much since 1st read it, if the o/p pm's your or your clients address i will have a brand new Gardtec CPX panel and keypad sent direct FOC and offer any tech help you need to set it up. anyone as disgusted want to donate a siren and/or some decent pirs, even some local labour? regs alan If you think education is difficult, try being stupid!!!!
Guest anguscanplay Posted February 21, 2008 Posted February 21, 2008 Hi Guys: Just been out on a call to another firms customer, Set the scene: Old lady in her eighties had an Alarm fitted by her son friend who is in the trade. your not that nieve Arf surely?
inglishg Posted February 22, 2008 Posted February 22, 2008 I have just been to an old ladies house. A tiny woman, 99 years old, deaf as a post and very poor eyesight. I got the original call the other day to re-instate the system. A sparky colleague had done the initial silencing of the system after an apparent fault, and I have the job of fixing it. Twaz a tamper fault on the old rusty steel bellbox. Anyway, sorted it, and then had the job of explaining that everything was now ok. It seems the false alarm had really frightened her. I had to gently "shout" at her to tell her that everything was now ok and she should once again start using the system. But she kept pointing at an internal door and saying it won't shut. I told her it didn't matter as the alarm would still be ok. She repeated her concern about the door, and I then spotted that it had an old speed-fit contact fitted. However, my walk test, and the alarm documentation showed it was no longer connected. It must have been from an earlier alarm installation. Again she pointed at the door, trying to tell me something. I really struggled to understand what she meant, and she then said "I'm such a nuisance to everyone" and started to cry. I felt really bad. I comforted her (not physically, you lot with the dirty minds!!!) and she soon calmed down. She asked me about fixing the door (so it will shut) "so everything will be back to normal with the alarm". So, guess who is now going to get their joinery skills put to the test! I've never had a customer cry on me before (even when presented with the bill!). Quite an experience. Anyway, she now seems more comfortable with everything, but I know that until the door is fixed, she won't be using the alarm, and a 99 year old on her own needs some form of protection. Priority job me thinks.
2ltr16valve Posted February 22, 2008 Posted February 22, 2008 guys,the way this lady was treated has gnawed, disgusted and angered me so much since 1st read it, if the o/p pm's your or your clients address i will have a brand new Gardtec CPX panel and keypad sent direct FOC and offer any tech help you need to set it up. anyone as disgusted want to donate a siren and/or some decent pirs, even some local labour? regs alan thats the sort of generosity you don't see often good on you mate pleases me to see that some people have enough heart to help someone thats been taken advantage off
satsuma01 Posted February 22, 2008 Posted February 22, 2008 guys,the way this lady was treated has gnawed, disgusted and angered me so much since 1st read it, if the o/p pm's your or your clients address i will have a brand new Gardtec CPX panel and keypad sent direct FOC and offer any tech help you need to set it up. anyone as disgusted want to donate a siren and/or some decent pirs, even some local labour? regs alan ill donate the siren tell us the address and ill post it to you. colin "If you carry your childhood with you, you never become old. Why rush to end life when happiness is in the blissfulness of childhood innocence.""We all die, the goal isn't to live forever, the goal is to create something that will." 07475071344
Guest anguscanplay Posted February 22, 2008 Posted February 22, 2008 ill donate the siren tell us the address and ill post it to you. colin Colin - i`ve got a customer needs a holiday to Disneyland ( the big one not Paris you cheapskate)
Specialist Posted February 22, 2008 Author Posted February 22, 2008 guys,the way this lady was treated has gnawed, disgusted and angered me so much since 1st read it, if the o/p pm's your or your clients address i will have a brand new Gardtec CPX panel and keypad sent direct FOC and offer any tech help you need to set it up. anyone as disgusted want to donate a siren and/or some decent pirs, even some local labour? regs alan I know how you feel, it played heavily on my mind all over the weekend. She now has a Nice new Gardtec Panel, Some Bosch Blue line PIR's & a Texecom odyssey 3 bell box etc. Yes they are all installed to the regs and so is the nice new shiny spur. Works like a dream. And before anyone asks no there was no charge I just could not do it. The look on the daughters face was enough payment, besides the word of mouth advertising is worth more than the few quid it cost. Best regards & thank you: Andy Email:amsec@tesco.net. B) B) B) B) Customers Love us, Intruders Hate us.
Guest anguscanplay Posted February 22, 2008 Posted February 22, 2008 I know how you feel, it played heavily on my mind all over the weekend. She now has a Nice new Gardtec Panel, Some Bosch Blue line PIR's & a Texecom odyssey 3 bell box etc. Yes they are all installed to the regs and so is the nice new shiny spur. Works like a dream. And before anyone asks no there was no charge I just could not do it. The look on the daughters face was enough payment, besides the word of mouth advertising is worth more than the few quid it cost.Best regards & thank you: Andy Email:amsec@tesco.net. B) B) B) B) you busy next Thursday Andy ?
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