Texecom R8plus -- No Sound

[marksandsparks]

My wife forgot to set the alarm to Part Set last night and it triggered in our bedroom. I knew the alarm had activated because the Communicator telephoned me. However, the internal and external sounders did not activate - UNTIL I started to enter the code to reset it.

I have set the alarm and made it activate using different zones and get the same result. No sound until I enter the code. There is no message displayed prior to entering the first digit of the code.

Any ideas as to what is going on. I did recently move two of the sensors whilst decorating but can't understand how this could have affected it.

[Guest anguscanplay]

My wife forgot to set the alarm to Part Set last night and it triggered in our bedroom. I knew the alarm had activated because the Communicator telephoned me. However, the internal and external sounders did not activate - UNTIL I started to enter the code to reset it.

I have set the alarm and made it activate using different zones and get the same result. No sound until I enter the code. There is no message displayed prior to entering the first digit of the code.

Any ideas as to what is going on. I did recently move two of the sensors whilst decorating but can't understand how this could have affected it.

is it remotely monitored or is it just one that rings numbers - who fitted it?

[marksandsparks]

is it remotely monitored or is it just one that rings numbers - who fitted it?

No it's not monitored, I fitted it at the same time as the alarm, but I'm not concerned about the communicator. I only mentioned the communicator because that is what let me know that the alarm had activated.

The problem is that on an activation the sounders are not activating until I enter the code.

[marksandsparks]

It doesn't matter now, managed to contact Texecom who talked me through resetting to Factory Settings and now works fine.