mark239 Posted April 17, 2008 Share Posted April 17, 2008 Hello, Moved in about 2 years ago to a new place with a newly installed scantronic 500r+ the day I moved in I opened the pad on the alarm and set the tamper off. Not knowing the code, I simply unplugged the internal sounder and it has been in this state now for 2 years. I now would like to use the alarm as I have found the default codes etc in the user guide on the internet. My question is - the tamper light is on and the standby light is not. Will I have to plug the sounder back in and then close the pad, and enter the user code in order to make the unit work again? Currently it is not responsing to any keypresses. Thanks Link to comment Share on other sites More sharing options...
topalarms Posted April 17, 2008 Share Posted April 17, 2008 Presumably the previous owners had their own codes programmed into the panel so it won't have the defaults - can't give default procedures on the forum. If you don't know the previous users code then you will need the services of an engineer. Link to comment Share on other sites More sharing options...
Alarm Protection Posted April 18, 2008 Share Posted April 18, 2008 The batteries might also have to be changed on the wireless devices also. ! Link to comment Share on other sites More sharing options...
djandysp Posted April 18, 2008 Share Posted April 18, 2008 Hello,Moved in about 2 years ago to a new place with a newly installed scantronic 500r+ the day I moved in I opened the pad on the alarm and set the tamper off. Not knowing the code, I simply unplugged the internal sounder and it has been in this state now for 2 years. I now would like to use the alarm as I have found the default codes etc in the user guide on the internet. My question is - the tamper light is on and the standby light is not. Will I have to plug the sounder back in and then close the pad, and enter the user code in order to make the unit work again? Currently it is not responsing to any keypresses. Thanks the panels are famous for locking out, what you need to do is completely power down, then restart with mains and put the correct user code in Link to comment Share on other sites More sharing options...
mark239 Posted April 18, 2008 Author Share Posted April 18, 2008 Hello,Moved in about 2 years ago to a new place with a newly installed scantronic 500r+ the day I moved in I opened the pad on the alarm and set the tamper off. Not knowing the code, I simply unplugged the internal sounder and it has been in this state now for 2 years. I now would like to use the alarm as I have found the default codes etc in the user guide on the internet. My question is - the tamper light is on and the standby light is not. Will I have to plug the sounder back in and then close the pad, and enter the user code in order to make the unit work again? Currently it is not responsing to any keypresses. Thanks I have the installation guide - I guess I'm going to have to go for a full reset ! Link to comment Share on other sites More sharing options...
Alarm Co Posted April 19, 2008 Share Posted April 19, 2008 this is very common problem with this panel the tamper spring is on the lid and should sit on a piece of plastic sticking out from the body? try stretching the spring SLITELY the batteries will defo need changing in al sensors and keypads Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.