Scantronic 500r+ Tamper Problem

[mark239]

Hello,

Moved in about 2 years ago to a new place with a newly installed scantronic 500r+

the day I moved in I opened the pad on the alarm and set the tamper off.

Not knowing the code, I simply unplugged the internal sounder and it has been in this state now for 2 years.

I now would like to use the alarm as I have found the default codes etc in the user guide on the internet.

My question is - the tamper light is on and the standby light is not. Will I have to plug the sounder back in and then close the pad, and enter the user code in order to make the unit work again?

Currently it is not responsing to any keypresses.

Thanks

[topalarms]

Presumably the previous owners had their own codes programmed into the panel so it won't have the defaults - can't give default procedures on the forum. If you don't know the previous users code then you will need the services of an engineer.

[Alarm Protection]

The batteries might also have to be changed on the wireless devices also.

[djandysp]

Hello,

Moved in about 2 years ago to a new place with a newly installed scantronic 500r+

the day I moved in I opened the pad on the alarm and set the tamper off.

Not knowing the code, I simply unplugged the internal sounder and it has been in this state now for 2 years.

I now would like to use the alarm as I have found the default codes etc in the user guide on the internet.

My question is - the tamper light is on and the standby light is not. Will I have to plug the sounder back in and then close the pad, and enter the user code in order to make the unit work again?

Currently it is not responsing to any keypresses.

Thanks

the panels are famous for locking out, what you need to do is completely power down, then restart with mains and put the correct user code in

[mark239]

Hello,

Moved in about 2 years ago to a new place with a newly installed scantronic 500r+

the day I moved in I opened the pad on the alarm and set the tamper off.

Not knowing the code, I simply unplugged the internal sounder and it has been in this state now for 2 years.

I now would like to use the alarm as I have found the default codes etc in the user guide on the internet.

My question is - the tamper light is on and the standby light is not. Will I have to plug the sounder back in and then close the pad, and enter the user code in order to make the unit work again?

Currently it is not responsing to any keypresses.

Thanks

I have the installation guide - I guess I'm going to have to go for a full reset !

[Alarm Co]

this is very common problem with this panel

the tamper spring is on the lid and should sit on a piece of plastic sticking out from the body?

try stretching the spring SLITELY

the batteries will defo need changing in al sensors and keypads