abbz Posted May 11, 2008 Share Posted May 11, 2008 i have a client who has a dm d4 machine but has forgotten his password for the network viewer application. He knows the password of the actual machine and can access the installer mode set up on it but has forgotten his log in details when he wants to view the machine over his network. I`ve tried reinstalling network viewer on his pc but that didnt default the password back to default. Any ideas chaps whether this can be solved without having to return the machine back to DM thanks Link to comment Share on other sites More sharing options...
james.wilson Posted May 11, 2008 Share Posted May 11, 2008 the password isnt on the pc, you will need to login to network viewer with an admin password to chnage the password.. If the installer login has network access you could do that securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
abbz Posted May 11, 2008 Author Share Posted May 11, 2008 the password isnt on the pc, you will need to login to network viewer with an admin password to chnage the password.. If the installer login has network access you could do that Thats the problem, he opens network viewer and clicks on connect then it asks him for password and thats the password he has forgotten. we tried the default password but that doesnt work as he changed it!! I think that DM can issue a temp password if i was to give them the machine id number but wont know until i contact them tomorrow. Link to comment Share on other sites More sharing options...
zs123 Posted December 17, 2013 Share Posted December 17, 2013 Does anyone know a way you can reset /recover the network viewer passwords? (other than RTB). I have reset the front panel passwords through hyperterminal but this doesn't seem to have changed the user network passwords? admin also unknown Any help appreciated Link to comment Share on other sites More sharing options...
breff Posted December 17, 2013 Share Posted December 17, 2013 Can you not default the whole machine as you have front panel passwords The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
zs123 Posted December 17, 2013 Share Posted December 17, 2013 ah the most obvious solution may have been missed, nothing like over complicating it! will give it a go ! Link to comment Share on other sites More sharing options...
Joe Harris Posted December 19, 2013 Share Posted December 19, 2013 @ JW - Is this a trade area or not? Can never tell nowdays... :/ Link to comment Share on other sites More sharing options...
james.wilson Posted December 19, 2013 Share Posted December 19, 2013 @ JW - Is this a trade area or not? Can never tell nowdays... :/ not trade no securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
breff Posted December 19, 2013 Share Posted December 19, 2013 Which is why I didn't put default logins/passwords The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not) Link to comment Share on other sites More sharing options...
Joe Harris Posted December 20, 2013 Share Posted December 20, 2013 Which is why I didn't put default logins/passwords This ^ Link to comment Share on other sites More sharing options...
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