cables Posted May 13, 2008 Share Posted May 13, 2008 Hi, I have been requested to submit a CCTV maintenance contract for two government department both having a total of 9 cameras each (fixed and PTZ) and remote connection. I have never prepared such contract before, can any one assist? Regards Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/ Share on other sites More sharing options...
james.wilson Posted May 13, 2008 Share Posted May 13, 2008 do you have to cover the part for failure, and what sort of response time etc securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197397 Share on other sites More sharing options...
cables Posted May 13, 2008 Author Share Posted May 13, 2008 yep Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197398 Share on other sites More sharing options...
cables Posted May 13, 2008 Author Share Posted May 13, 2008 Response time within 24 hours for one and within 3 hours for the other. Note one is a small correctional service department Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197400 Share on other sites More sharing options...
james.wilson Posted May 13, 2008 Share Posted May 13, 2008 3 hours? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197402 Share on other sites More sharing options...
cables Posted May 13, 2008 Author Share Posted May 13, 2008 Yes 3 hours, its a penitentiary all cameras need to be up Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197403 Share on other sites More sharing options...
james.wilson Posted May 13, 2008 Share Posted May 13, 2008 ok what sort of gear is on site. ie what are you having to cover securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197405 Share on other sites More sharing options...
cables Posted May 13, 2008 Author Share Posted May 13, 2008 Gear?. The system consist of a Computer with DVR card, 1 ptz controller, 9 cameras inclusive of 2 PTZ. Remote setup via adsl. There are plans to add new cameras. Cables - RG59U Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197406 Share on other sites More sharing options...
james.wilson Posted May 13, 2008 Share Posted May 13, 2008 In a prison? securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197408 Share on other sites More sharing options...
cables Posted May 13, 2008 Author Share Posted May 13, 2008 Not a big place and I wasnt the guy who done the installation. Images are recorded on the system. I found that staff has little training to the system, therefore I will be providing training. I gather there are plans to replace the existing system but not now. Link to comment https://www.thesecurityinstaller.co.uk/community/topic/23229-maintenance-contract/#findComment-197409 Share on other sites More sharing options...
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