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New Consumer Protection Laws


Guest RJBsec

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Guest RJBsec
For the first time in UK law there will be a duty on all businesses not to trade unfairly. The law aims to tackle everything from aggressive sales tactics by rogue builders to bogus closing-down sales.
The new legislation outlaws information which, even if it is factually correct, deceives the average consumer into making a transaction he or she would not have taken otherwise.
The Consumer Protection Regulations, which implement the EU directive on unfair commercial practices, mark the biggest shake-up in consumer law for 40 years. This brings in a new concept of fairness, a brave new world for businesses dealing with consumers and advertising. As well as a duty for companies not to trade unfairly and to avoid misleading statements or omissions, there is also a duty on businesses not to conduct aggressive sales practices, such as harassment, coercion and undue influence. This would tackle cases such as ... pushy sales tactics.

BBC News

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There was an item on this on the TV the other day. Can't say that it was useful in giving clear guidelines. - The participants were something to do with Spiritualists/mediums/witchdoctors or something.

The gist of what i got from it was; It all depends on the local trading standards dept. The guy from there repeated several times. "check with your local trading standards office, each of them will have a different interpretation."

So that makes things clear then - not!

Whilst the purpose of the new laws may honourable, based on the news item, i just can't see how they make things any clearer.

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There was an item on this on the TV the other day. Can't say that it was useful in giving clear guidelines. - The participants were something to do with Spiritualists/mediums/witchdoctors or something.

The gist of what i got from it was; It all depends on the local trading standards dept. The guy from there repeated several times. "check with your local trading standards office, each of them will have a different interpretation."

So that makes things clear then - not!

Whilst the purpose of the new laws may honourable, based on the news item, i just can't see how they make things any clearer.

They have to state their "services" are for entertainment purposes only from now on IIRC.

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Guest RJBsec
GREAT

we can kiss goodbye to NSI, SSAIB then!!

well under this new law who needs them anymore?

regs

alan

Quite the opposite I would have thought!

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Wonder how many non nsi etc companies will be reported for not explaining approval, part p etc, ie the client will claim they would not have purchased it if thy had known etc etc.

Also i fear for the companines that claim 'emergency response' without a urn

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