Gardtech 370 - False Alarms

[redrum]

Hi, how can i turn of the chime/alarm/buzzer off? had a power cut today for around 30min's then when power came back 25 min's later the alarm went off, all the sensors are lit.

this is what i've done to try and stop the alarm.

alarm/buzzer upstairs (disconnected 1 cable) to stop the noise. <<--- deafening

panel downstairs (disconnected 1 +12v cable)

main box (disconnected battery cable "red")

i reconnected the 12v black cable and right now it's showing "PC" on panel and the sensors are all lit.

how can i turn the whole thing off so it won't go on again at night.

PS. what should the voltages be on the battery, and how long should i wait before testing.

*Gardtech 370*

thanks for any help.

regards

redrum

[stevie]

Hi, how can i turn of the chime/alarm/buzzer off? had a power cut today for around 30min's then when power came back 25 min's later the alarm went off, all the sensors are lit.

this is what i've done to try and stop the alarm.

alarm/buzzer upstairs (disconnected 1 cable) to stop the noise. <<--- deafening

panel downstairs (disconnected 1 +12v cable)

main box (disconnected battery cable "red")

i reconnected the 12v black cable and right now it's showing "PC" on panel and the sensors are all lit.

how can i turn the whole thing off so it won't go on again at night.

PS. what should the voltages be on the battery, and how long should i wait before testing.

*Gardtech 370*

thanks for any help.

regards

redrum

hi mate. i take it you don`t know the number for the alarm thats why you have been disconnecting the upstairs sounder? also the PC means power cut. when you have had the power cut the alarm should have worked as normal as there is a battery back up to support the system. but since you had a power cut and when the power came back your alarm has started to ring indicates the battery is knackered.

[Guest anguscanplay]

Hi, how can i turn of the chime/alarm/buzzer off? had a power cut today for around 30min's then when power came back 25 min's later the alarm went off, all the sensors are lit.

this is what i've done to try and stop the alarm.

alarm/buzzer upstairs (disconnected 1 cable) to stop the noise. <<--- deafening

panel downstairs (disconnected 1 +12v cable)

main box (disconnected battery cable "red")

i reconnected the 12v black cable and right now it's showing "PC" on panel and the sensors are all lit.

how can i turn the whole thing off so it won't go on again at night.

PS. what should the voltages be on the battery, and how long should i wait before testing.

*Gardtech 370*

thanks for any help.

regards

redrum

can you just make sure first that you havnt got a live 240v red floating around your panel

the easiest answer is to post where you are and someone should offer to come and mend the system for you the other alternative is to source a new battery (maplins maybe) power everything down, reconnect the sounders etc then power the system back up and test, unfortunatly alarms aren`t designed to be turned off (for obvious reasons) but as long as your power doesnt go again tonight you should be good

Angus

[redrum]

thanks for the replies.

the alarm went off by itself again at 4.30 in the morning (no power cut as my computer was on), so re-connected back the wires and the battery and it stopped. the display panel was showing three horizontal lines like an "E". went to sleep at 6am, 15mins later the alarm again. took of the mains fuse out under the panel, disconnected 1 wire and it's off again.

ordered a new battery. what voltage should the battery be.

where does the alarm box outside the house get it's power? would like to turn it of till the battery arrives.

@anguscanplay,

when you say power everything down should i cut of the mains?

ps. im in peterborough. around how much should i be quoted?

i'll call my sister and see if she knows the code, after entering the code do i press "no" or "yes" or just the code only?

[Guest anguscanplay]

where does the alarm box outside the house get it's power? would like to turn it of till the battery arrives.

@anguscanplay,

when you say power everything down should i cut of the mains?

ps. im in peterborough. around how much should i be quoted?

i'll call my sister and see if she knows the code, after entering the code do i press "no" or "yes" or just the code only?

the box outside has its own battery, but you really need the code number as several situations can activate the alarm even if its never used (as you`ve found out ) a local firm should be able to do this for you - we would charge between

[redrum]

I think i fixed it, changed the master code by doing a reset to default mode. now it's showing "Un"

just waiting to see if the alarm will go on.

*when my new battery arrives, do i just pull out the mains fuse and connect the new batt? or do i need to input anything on the keypad*

[arfur mo]

I think i fixed it, changed the master code by doing a reset to default mode. now it's showing "Un"

just waiting to see if the alarm will go on.

*when my new battery arrives, do i just pull out the mains fuse and connect the new batt? or do i need to input anything on the keypad*

to fit the new battery you will ned to open the lid exposing yourself to harm from the potentially lethal voltages present in any main operated equipment, tampwering is not advised if hyou are not skilled in this matter.

having withdrawn the mains fuse please use a secondary method of testing the mains is off such as a volt stick or good quality meter you KNOW how to use properly

opening the lid will activate an internal tamper which can be canceled by using the code that you have defaulted the system to.

once installed, close the lid restore the mains and type in your code, 'UN' should then be desplayed but if 'PC' shows this means it's indicating you have had a power cut, but that bits all in the user manual.

tbo the 370 is a fairly sound if basic little panel and well worth getting it working properly by a local engineer for the sakes of say