Help Resetting A Control Panel

[ukpbz]

Hi Everyone,

Posting for my parents who live up in Sunny Tyneside.

They have an alarm. Had it for many years. Its a numerical push button one. They say the only name on it is 'IAS' or could be 'JAS'

Its worked fine for yonks but recently they have had a problem.

The alarm went off for no reason (They say it wasn't even on but they are in their 70s)

So as usual my dad went in and typed in the code. Alarm went off. On the panel the 'tamper' and 'power' lights were both red. So he hit the 'reset' button, they went to green. However after 5 mins the alarm went off again.

It seems if he simply just types in the code, the alarm does switch off but the lights stay green. If he then hits reset, the alarm seems to arm again.

Any ideas on what I can ask him to do?

Is he doing it right?

He has 3 zones, should he isolate each zone and see if he can pin point it?

Could it be a battery in the unit dieing? He has never had it changed (If in fact it has one)

Any help greatly appreciated

Thanks

Paul

[james.wilson]

The fact you have a tamper light originally leads me to suggest you have a tamper fault, if the system has never been serviced then this would be a good idea. They will also find the fault. You may be able to do this yourslef but you will need to understand the basics of electronic circuits. It would proabbly be best to get a company in.

James

[arfur mo]

as James has said,

best get it loooked at by a local company, call and ask giving the same info you have to us but ask for a 'guestimate' before engaging them as prices vary conciderably for such calls, depending on the company used.

the system needs the batteries tested and i'd guess replaced if not looked at for over 3 years. they act as stand-by in mains fail situations but if faulty can either not take over or start to short and lower the panel voltage, at worst cause terminal damage to it.

you parants are elderly and some distance away, if they get a situation where thay can't silence the system especially in the early hours this can be very stressful, so an engineers call should put their (and your) minds to rest.

regs

alan

[ukpbz]

Thanks for the advice.

If I said it has NEVER been serviced in 15 years then the battery piece makes sense.

[james.wilson]

Done well then lol

[arfur mo]

Done well then lol

QFA,

if you had a car that long without taking it to a garage, you would be well pleased (if a little barmy), so i think you owe this system some TCL and a coat of furniture polish while you at it to show your appreciation.

regs

alan

[ukpbz]

Thanks Guys

They called a local firm who aid

[james.wilson]

lol so your gonna take out a pro fitted system that works but needs a service and replace it with a response diy wireless system?

[satsuma01]

lol so your gonna take out a pro fitted system that works but needs a service and replace it with a response diy wireless system?

thats about the long and short of it james by the looks of it! banghead

[arfur mo]

lol so your gonna take out a pro fitted system that works but needs a service and replace it with a response diy wireless system?

you have really got to read what he wrote James (like with me) - it's got problems and keeps tripping on tampers.

you know , i know most of the pro's know likely the battery and thats it, and agree should be worth a call out fee and