Eurosec Cp8l Lcd Lock Out

[gablewall]

Hello All

I found this forum whilst searching internet for help and wondered if anyone could help. I have used search facility and can find a few threads but not the exact question. I am just a home owner with inherited alarm. I am at home at present coz I have been made rudundant from Northern Rock thanks to credit crunch, so money is tight! I am a techncially competent person who has previously installed a wired alarm alarm, including window catches, bell box , PIR's, etc, all anti-tamper wiring. With those points in mind here goes!

My alarm has LOCK OUT on the LCD panel, and I must admit it did have service due lighting up before this. I was thinking that's just what I need another bill when I have no money coming in! However I did not realise that the service due message would lock me out after 2 weeks and that the engineer must have set the system to "require" a service. I have found this out from installation manual from Risco website. I was dismayed to find that engineers can set the syetm so you have to call them out to reset it! (I may not be making any friends here ). I can see from Risco that I need anticode software so I can reprogramme the system, where I will unset the service required funtion so thsi does not happen.

My question is this looks really straightforward to me ( I appreciate that more less techie folks would not attempt) - how do I get anti-code software without registereing with risco - I am not an alarm installer (although there is a new career option I suppose?!!) Can anyone else advise better way forward without costing me!

Thanks in advance

[Chorlton]

Hello All

I found this forum whilst searching internet for help and wondered if anyone could help. I have used search facility and can find a few threads but not the exact question. I am just a home owner with inherited alarm. I am at home at present coz I have been made rudundant from Northern Rock thanks to credit crunch, so money is tight! I am a techncially competent person who has previously installed a wired alarm alarm, including window catches, bell box , PIR's, etc, all anti-tamper wiring. With those points in mind here goes!

My alarm has LOCK OUT on the LCD panel, and I must admit it did have service due lighting up before this. I was thinking that's just what I need another bill when I have no money coming in! However I did not realise that the service due message would lock me out after 2 weeks and that the engineer must have set the system to "require" a service. I have found this out from installation manual from Risco website. I was dismayed to find that engineers can set the syetm so you have to call them out to reset it! (I may not be making any friends here ). I can see from Risco that I need anticode software so I can reprogramme the system, where I will unset the service required funtion so thsi does not happen.

My question is this looks really straightforward to me ( I appreciate that more less techie folks would not attempt) - how do I get anti-code software without registereing with risco - I am not an alarm installer (although there is a new career option I suppose?!!) Can anyone else advise better way forward without costing me!

Thanks in advance

see rule 12.4 - http://www.thesecurityinstaller.co.uk/Content/rules.asp

This topic provides more info - http://www.thesecurityinstaller.co.uk/comm...=24926&st=0

C.

[gablewall]

Thanks Chorlton, I genuinly do not want anything illegal, I just want to set my alarm so it does not require a "service". I would be more than happy to pay a callout charge normally (but feel a bit aggrived when thsi has been set deliberatly so I have to pay a callout charge - how woudl you feel if the guy who fixed your washing machine set it a year later so you had to call him back out - it's not moral!) however at the moment its not doable and the alarm is not working. The last thing I need now is a break in!

The alarm I fitted about 15 years ago did not have fancy LCD panel or any options to set a service date or lockout - hence my not realising this was an option.

I did read the other thread - as far as I can make out - one instaler was moaning about ther installers locking the systems and few other installers were sayaing we lock ours.

Can you recomend someone who would come out and unlock the system in the near future - I may be able to borrow some money from dad to get it fixed if this is only option? Have you a list of preffered installers somewhere so I can find one in my area.

Thanks again

[Chorlton]

NOT preferred just a list - http://www.thesecurityinstaller.co.uk/comm...p?showforum=268

Your alarm DOES require a service but whither you get it done or not or if a service timer has been activated is a seperate issue all together. Take it all up with your installer directly.

C.

[arfur mo]

if you have the master code the installer should (by agreement) be able to give a temporary unlock code over the phone which last 14 days, so you can use the system while you sort out your future arrangements, depend on their perspective to client who are not on contract.

just to exsplain 'from the other side of the coin'

service lockout timers can be used by companies where clients who don't (or just won't for whatever reason) respond to perhaps several messages from the office or area engineer, when its time for a routine maintenance visit.

the system may be rentalised not actualy owned by the previous owner, so in this light a legitimate device to protect the alarm companies revenue and equipment, or to protect the client from themselves if you think of it that way,

many virtuouse, responsible and fair companies use this feature, it reminds 1st with good notice given (as it did with you) then locks out, hopefully forcing the errant client to call the office. so nothing intentionally nasty is meant, just a practical way to get a client to respond before the system causes problems through lack of maintenance.

not all companies/installers are such 'saints', so obviously it could be abused by the less scrupulous, but some set to say 15 months to limit excessive times occuring, between maintenance calls to a reasonable period.

regs

alan