Optima Alarm Problem

[ada]

Hi All

New to this forum, looks great.

I have a problem with my parents Optima 6 zone alarm panel. After a power cut, all the light on the panel are alight and the keypad will not respond to any inputs (there is also no sound from the keypad). I do think the battery has died because when the power went off, my Dad tried to set the alarm but as soon as he pressed a button all the lights on the panel went out!

Any help would be appreciated, thanks.

Ada

[kka]

firstly, the code may have reset to factory default....yes you will need a new battery, but more damage may have being done if the panel is , say over ten years old and being charging a dead battery for about 8 of those, who knows... let this community know how it goes we may be able to help further..