Keyholders ?

[joe2]

If your keyholders did not have a landline and they can only be contacted by mobile telephone. Can you still have a police response alarm system ??

[Joe Harris]

If your keyholders did not have a landline and they can only be contacted by mobile telephone. Can you still have a police response alarm system ??

Minimum of two keyholders and "within 20 minutes travelling time".

Different forces apply appendix A of the 'ACPO policy on police response to security systems' with their own variations. Some require landlines so as to confirm that keyholders are not on the other side of the country (e.g. unable to attend within the specified time) and will check against mapping services.

Practical terms you are more likely to contact a keyholder on a mobile than a landline.

You need to discuss with your ARC or installer and take some advice from them. My recommendation regardless of police authority, is have both landline and mobile contacts and advise which order you would prefer to be contacted in.

6. KEYHOLDERS

6.1 All premises with Type A systems shall have at least two keyholders, details of whom will be maintained by the ARC/RVRC or through arrangements with a central keyholding service. Keyholders shall be trained to operate the alarm, be contactable by telephone, have adequate means of transport to attend the premises at all hours, shall have access to all relevant parts of the premises and shall be able to attend within 20 minutes of being notified. The maintenance of keyholders records is the responsibility of the ARC/RVRC, not the police.

6.2 Customers who employ a commercial keyholding company must be aware of the Security Industry Authority Licensing Regulations in relation to keyholding and response.

'J