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Ssaib Certs


Alarm Co

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Had no problems recently, what problem are you having?

to be honest never used it before off the net ,

but clicking certificates direct,,print certs

,,,,

issue inclusive ,,

filling all fields,,

and then issue cert

but nothing happens?

i goto be doing it wrong aint i??

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Have you got Adobe Reader installed on yor p.c.?

The software creates a .pdf file to print out, if you haven't got it you can't print it out or even see it - there's a link to download it on the site.

Also check you haven't got popups blocked as the .pdf displays as a new popup and some popup blockers will stop it being viewed.

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What happens if you click on 'Reprint Certificate', do you see the certificate that you just completed?

Can you print it from there? (You need to refill a couple of fields).

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If you can't see it as available to reprint it obviously hasn't registered on the system so its a problem after entering the fields. I can't think what it would be so best speak to the office on Monday and see if they can offer any advice, I don't use a mac but I would be surprised if it hasn't been prepared for both windows and mac.

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