Reset Required?

[the2ems]

My daughter recently had some decorating work done, and the decorators set off the alarm when removing a mains smoke alarm (so they say) they tried turning off the trip switch, then eventually managed to contact my daughters partner who gave them the code. Now the alarm does nothing. There is no response when any of the buttons are pressed, and the light on the outside box is flashing. I think it just need resetting, but have no idea how. She has no instructions. Can anyone recommend a reasonably priced engineer in Cardiff please?

[Chorlton]

http://www.thesecurityinstaller.co.uk/comm...p?showforum=268

[alterEGO]

I think RJB Security cover your area.

http://www.rjbsec.com/

[y-i-out-of-bed]

dose keypad have any lights on it? if not it might be dead and bell is flashing on its own battory, if not any name on the unit to help you out.

it can just be that it has locked out and just needs user reset witch can be done by your code but as each unit has diffrent ways of doing this we would need to know what you have.

if not beeping on keys then it could be accenta range in tamper this will show tamper led intill this is cleared, but also could be dead alarm, also check every thing thay touched when it went off it could be some thing simple but pro should find it no problem

[the2ems]

dose keypad have any lights on it? if not it might be dead and bell is flashing on its own battory, if not any name on the unit to help you out.

it can just be that it has locked out and just needs user reset witch can be done by your code but as each unit has diffrent ways of doing this we would need to know what you have.

if not beeping on keys then it could be accenta range in tamper this will show tamper led intill this is cleared, but also could be dead alarm, also check every thing thay touched when it went off it could be some thing simple but pro should find it no problem

It's an Optima Compact, and the keypad has 1 light on. Not sure which one, but don't think it is the tamper light. There are no sounds from the keys.

[y-i-out-of-bed]

It's an Optima Compact, and the keypad has 1 light on. Not sure which one, but don't think it is the tamper light. There are no sounds from the keys.

is accenta panel, in day mode you should have day + power, if in tamper power + tamper, user reset on this one is easy just press reset though no power and just tamper showing battory wont last long also intill it is reset it will flash outside

so might be worth a look and see if smoke head is wired in alarm cable if so this would be why. if in tamper and no key beeps then tamper still there this will need investigation

[camerabloke]

try pressing reset, but i would guess that when the trip switch was turned off the battery has died, so as above swap battery out and then try pressing reset. if not , engineer it is

[the2ems]

try pressing reset, but i would guess that when the trip switch was turned off the battery has died, so as above swap battery out and then try pressing reset. if not , engineer it is

Will I find the battery in the control panel?

Also, there is a small box at the side of the control panel with what looks like a key hole, but there is no key. What would this be for?

[camerabloke]

Will I find the battery in the control panel?

Battery is in the control panel, but be careful as mains voltages KILL

Also, there is a small box at the side of the control panel with what looks like a key hole, but there is no key. What would this be for?

sound like it could be a panic button, should have a green bar in the window

[Joe Harris]

I would strongly suggest having a professional come and look at your system.

They can reset it and help advise on usage and how the system works. Opening the control panel is not recommended to anyone who is not trained in working with mains electricity.

'J