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How do, ya'll From Cajun Country!!


Guest swampdog

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Guest swampdog

So, whats it like being in this business in Europe? Probly about like it is in the USA...

I'm a service manager for Interface Security In Louisiana. Isnt this the greatest industry to be a part off??!! :D

I found this site while looking for a manual for Electronic Line systems. The "Sumit" systems. Personally, I'm not too fond of them myself, Maybe if I could find manuals, we would get along better!!

Interface recently started collecting for svc on site. It's kinda awkward for me to issue a bill to a longtime customer, since they've always been billed for it. Do any of you have to collect on-site? Of-course, if they have a maintinance contract, I'm spared the pain of the request. So, needless to say, I've been selling alot of Maint. contracts! Well, catch you later, Swampdog :huh:

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Guest simmo

Welcome to the site swampdog, I'm a small company and I always collect payment on completion of my jobs.

I would imagine bigger firms have other payment plans in place.

I don't know about the rest of Europe but in the UK this is a pretty competative industry, some firms go for the cheaper installs, others take a long term view and go quality all the way.

cheers

Simmo B)

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Guest Affinity

Hellop swampdog welcome to the site.........I see its fame is spreading from poland to the usa now lol I hope you enjoy it

Linda :rolleyes:

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Guest swampdog

Thanks all, Dave I was looking for the 3208GLS Manual. I was able to reach Electronics line tech support, and their sending it to me. I have the 3208/3208plus manual, as we had aquisitioned about 50 of those systems from another alarm co. However, to my suprise, the programming on the GLS is completely different. I use to download the panels from my office, but we had a computer glitch friday, and our computer man is on vacation.

I was able to program and test, with tech support help... but If ya'll are like me, I like to have the proper manual in hand.... so I dont look too stupid! lol!

I forgot to give my background in the Alarm Ind. 18 years with a company called "Alexandria Alarms" in Alexandria, Louisiana. Interface bought the co. last Sept. so, Ive been with them since Sept.

I noticed you use the term "engineer" , we use "technician". I am a NICET Level 2 "engineer". I've been running the service dept. for about 12 years.

Something else I've noticed is it sounds like over there, you have codes and standards for burglar alarm systems. I think laws will be passed here soon ( I hope) to regulate the standards here. Of course, we have fire regulation code to go by for Fire alarm installation, Licensing, testing etc....

Im also a level 2 La. burglar alarm tech. Most states require Licensing, but there isnt an "inspection board" yet. ;)

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