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Opening Ports On Bt Business Hub


alterEGO

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Posted

maybe ask the public what they want.

eng to come round and fix it, or pimple in call centre to give verbal why it cant be fixed.

(assuming they get through silicon sally)

be down to money though, so get used to it.

edit: spelling carp

Posted

Fixed is obviously preferable, but i use dyndns pro extensively for dynamic tbh i've had no problems, and you have no real choice if the client is on cable (as i am) and won't go for a seperate ADSL connection.

Aaron, there is 3 ways to use it,

1) enter the details into the router,

2) run a free update program on a PC,

3) enter the details into the DVR,

i use both 2 &3 together but set a long update period on the 'hosting PC, the DVR will then still update the DYNDNS server even if the port forwarding has been knocked out in the router or router is replaced. shows no regular updates recently that points to likely the network cable has been unpluged or the DVR is actually switched off/locked up.

DYNDNS is updated at 1440 minutes, thats the minimum or the server shuts you out. so if they lose access i simply tell whoever to run the update program which will re update and restor access if all else is well.

i use DYNDNS even on fixed ip's, that way i can see from the update logs and if the DVR is still connected before i go on any 'no remote access' service calls.

really helps narrow it down if the clients IT resident geek has been fiddling about, or the POS till engineers who are a real PIA for doing this have been in.

Arur

If you think education is difficult, try being stupid!!!!

Posted

ot

i like the 2 wire router. Unless im misguided i like the thing. just wish thay had QOS.

run one at home on a non bt link. IMHO cracking bit of free kit

You're certainly easily pleased.

Posted

lol

better than most consumer routers imho.

stability wise

your a draytek fan if i recall?

I am indeed.

Never liked the 2wire unit, too many niggles with it.

However, the Drayteks were not designed as a giveaway domestic consumer unit although they are easy enough to set up.

Posted

IMHO the 2 wire is ok but I personally had a fight with them doing port forwarding on them, not the easiest to grasp at first but so many out there you get to practice.

For ease I prefer belkin or d-link, not had an issues with either, where as cisco - omg what a pia they are, and tech help rude and feckless.

Arfur

If you think education is difficult, try being stupid!!!!

Posted

I dont bother with DYNDNS its another link to go down and cause a problem i always request a static ip.

And when fixed isn't available?

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