Introducing The O2 Network For Redcare Secure

[james.wilson]

From the 11^th January, Redcare will be changing our mobile service provider to O2.

All new* Secure orders will be provided with O2 service as standard and an alternative Vodafone SIM will be available to order separately. What this means for you It will make things easier for you when testing for signal strength, as all Redcare products are now on the same network. It also means you have the flexibility of ordering an alternative SIM, if needed.

SurveyingIf we receive the order on or after 11^th January, please do a signal strength test for O2. Otherwise there is no change. You may also like to use the recently launched intuitive online network coverage checker** from O2 UK. The tool provides guidance as to the strength and status of the O2 network at a postcode level. Ordering Vodafone SIMsShould you require one, Vodafone SIMs will be available to order from 11^th January at a one off cost of £5, there will be two options: 1 Order from our Redcare Shop. 2 Ask your ARC to enter the Campaign Code VODA on the Redcare ETS. Changing a SIMPrior to your site visit please contact our Customer Services team on 0800 800 628 to activate the Vodafone SIM - we will require the TA ID of the Secure Unit. Simply remove the plastic base, swap the SIM and replace the base. Upon activation, the SIM it replaces will be de-activated.

[hpotter]

we've had the option since may this year & the net monitor for both networks since may.

reckon they mean will go with O2 as 1st choice?

[james.wilson]

agreed, yes thats what they mean.