Go103 Posted February 18, 2011 Posted February 18, 2011 Hi All Been on a take over today where the engineer code has been locked very recently to try and stop the take over, is this legal??? Customer owns all equipment and owes no money to Existing company Your comments please
A-G Posted February 18, 2011 Posted February 18, 2011 Does the customer have a copy of any contract which he signed with the other company (either for installation or maintenance)? If so, check that for details before assuming the alarm company are at fault. We don't lock engineer codes, but some do and for a variety of reasons . . . PM me for access to the SSAIB members discussion area.
norman Posted February 18, 2011 Posted February 18, 2011 perfectly legal. Nothing is foolproof to a sufficiently talented fool.
Go103 Posted February 18, 2011 Author Posted February 18, 2011 The contract does not mention anything at all about this, trust me i know QFA QFA ????
norman Posted February 18, 2011 Posted February 18, 2011 becoming more common that co's protect their system design, it should however not stop you taking over, just get the customer to pay for them to come and put a default code in. Quoted For Agreement Nothing is foolproof to a sufficiently talented fool.
breff Posted February 18, 2011 Posted February 18, 2011 Legal? Yes Moral? No IMO The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not)
Go103 Posted February 18, 2011 Author Posted February 18, 2011 becoming more common that co's protect their system design, it should however not stop you taking over, just get the customer to pay for them to come and put a default code in. Quoted For Agreement But why should they have to pay, its not the companies equipment to lock, customer owns as for customer paying to unlock, there are going to be many over next few months !!!
norman Posted February 18, 2011 Posted February 18, 2011 company should own the intellectual rights to the programme, stops halfwits faffing with a programme and potentially exposing the site. Nothing is foolproof to a sufficiently talented fool.
Go103 Posted February 18, 2011 Author Posted February 18, 2011 company should own the intellectual rights to the programme, stops halfwits faffing with a programme and potentially exposing the site. Surely the engineer code stops this, what is the excuse for locking ???
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