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Posted

Morning all,

I was grafting all weekend so had an early night yesterday!, and yes the comment was aimed at the 'cowboy' who installs Prems etc and knows naff all about them.

Apologies if it seemed I was accusing-not my intent-and thanks guys for defending me.

Richard.

Posted

Before you all condemn the alarm company ..... we don't know yet if they installed it or just sold the kit to the OP.

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PM me for access to the SSAIB members discussion area.

Posted

Before you all condemn the alarm company ..... we don't know yet if they installed it or just sold the kit to the OP.

I still stand by my statement, you can't leave a customer waiting for a week with no follow up.

Posted

Before you all condemn the alarm company ..... we don't know yet if they installed it or just sold the kit to the OP.

Daft however you look at it IMO. ie. selling gear to public or installing equipment you don't support.

Or it could be a pro company with coms contract and customer is after a free reset on here :lol: we would never know.

Posted

I still stand by my statement, you can't leave a customer waiting for a week with no follow up.

OP only mentioned 'company'. he could have bought from retail/online if so, not really their fault or problem.

Posted

OP only mentioned 'company'. he could have bought from retail/online if so, not really their fault or problem.

Exactly. I don't like to see members slating "the company" without knowing the facts. There's always 2 sides.

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PM me for access to the SSAIB members discussion area.

Posted

i know you like poor jokes paul :)

Yeah, but not that poor

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PM me for access to the SSAIB members discussion area.

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