goncall Posted May 11, 2013 Posted May 11, 2013 defaultings panels remotely when they know they are losing contracts.. can you prove that,id imagine there would be a law against that,more so if it was customer owned equipment
Lwillis Posted May 11, 2013 Posted May 11, 2013 Wasn't me personally one of my mates had a job, went to site and the panel was defaulted. Customer codes not in, nothing. Yet a zone list full and a apparently working system up until the night before the changeover. How else would a galaxy default itself?
goncall Posted May 11, 2013 Posted May 11, 2013 Wasn't me personally one of my mates had a job, went to site and the panel was defaulted. Customer codes not in, nothing. Yet a zone list full and a apparently working system up until the night before the changeover. How else would a galaxy default itself? it could crash i suppose,but if it was true thats a shocking way to go on when losing a contract,i had one a while back,large local who,had one job for a very large local customer we dealt with,friday 4pm on the day of termination they roll up and rip the redcare complete with psu off the wall and i mean rip,and change their eng code which we knew anyway to something random..just the sort of job you want at 5pm on a friday..tossas what they still are imo..
matthew.brough Posted May 11, 2013 Posted May 11, 2013 whats that got to do with taking all the paperwork... The reason I get upset when we loose contracts is it takes food out of my mouth. You have the luxury that when your employer looses a customer you still get paid. can you prove that,id imagine there would be a law against that,more so if it was customer owned equipment Agreed if customer owned kit, if it's my kit I can do what I want with it, including defaulting it. it could crash i suppose,but if it was true thats a shocking way to go on when losing a contract,i had one a while back,large local who,had one job for a very large local customer we dealt with,friday 4pm on the day of termination they roll up and rip the redcare complete with psu off the wall and i mean rip,and change their eng code which we knew anyway to something random..just the sort of job you want at 5pm on a friday..tossas what they still are imo.. I'd have done the same www.securitywarehouse.co.uk/catalog/
Lwillis Posted May 11, 2013 Posted May 11, 2013 We've taken equipment out before, changed codes . Not defaulted them tho . Atleast th customer can still set until the new company sorts it out.
goncall Posted May 11, 2013 Posted May 11, 2013 The reason I get upset when we loose contracts is it takes food out of my mouth. You have the luxury that when your employer looses a customer you still get paid. Agreed if customer owned kit, if it's my kit I can do what I want with it, including defaulting it. I'd have done the same im not surprised really,act like that you will never get the customer back,learn why you lost him in the first place,price? service? its his choice to move,its also his choice to come back..
MrHappy Posted May 11, 2013 Posted May 11, 2013 its also his choice to come back.. but coming back = loosing face, so they rarely do ? Mr Veritas God
Lwillis Posted May 11, 2013 Posted May 11, 2013 Usually IMO it's because someone under cuts you and does it for pennies. Or promises free upgrades but screws them on call outs and extras. ( not having a dig Matt )
goncall Posted May 11, 2013 Posted May 11, 2013 but coming back = loosing face, so they rarely do ? ive seen a few come back..
MrHappy Posted May 11, 2013 Posted May 11, 2013 ive seen a few come back.. where a small firm, if the sub gets in touch to says your dear / **** & there leaving I doubt there going to call back in 2/3yrs to say XYZ Security where dearer/ shitter than you ? Mr Veritas God
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