Jump to content
Security Installer Community

System Take Overs - Replacing Equipment


Recommended Posts

True story for last week and please try not to judge.

Printer error, rang manufacturer, said call dealer, dealer quoted £170, went to www where nice man told us problem and quoted part refrence, googled part, purchased part for less, printer working, result.

Now had i not spoke to this nice man who was under the illussion i was going to use his service then i would have paid the £170. I was never going pay the nice man because he was a ****** amature.

I rest my case.

Nothing is foolproof to a sufficiently talented fool.


Link to comment
Share on other sites

I would rather be like the bigger and only work on our panels but it is the customers final word, we are currently taking on the takeovers with any panel but in the hope that they do upgrade when we advise them of the benefits of a new system and technology.

nobodies forcing you to work with old toot, learn to say no ?

Doe that mean we can put tech support on a premium rate and you would be happy? :whistle:

I wonder how many times the support dept have leached all the profit from a product by supporting diy's & other 'tards ?

Mr th2.jpg Veritas God

Link to comment
Share on other sites

nobodies forcing you to work with old toot, learn to say no ?

I wonder how many times the support dept have leached all the profit from a product by supporting diy's & other 'tards ?

Yep, need Tech support split, those that Premier and those that don't

Yeah, I don't ring your lot......................................................they are useless. :eekout:

LOL that was the answer i expected

amealing@texe.com

Head of Industry Affairs

Visit Our Website
Texecom

Link to comment
Share on other sites

I think the only way is a register. Those that have a pin or whatever and those that don't. No point in premium rate as the other number will be given out by sales and it will be on the internet in no time

securitywarehouse Security Supplies from Security Warehouse

Trade Members please contact us for your TSI vetted trade discount.

Link to comment
Share on other sites

I think the only way is a register. Those that have a pin or whatever and those that don't. No point in premium rate as the other number will be given out by sales and it will be on the internet in no time

Agree, but permium rate will help deter the numpties, and pin code or other will help Premier guys speak to the right bod in tech support, still considering our options at the moment.

amealing@texe.com

Head of Industry Affairs

Visit Our Website
Texecom

Link to comment
Share on other sites

Doe that mean we can put tech support on a premium rate and you would be happy? :whistle:

From a mobile it is already isnt it??? 0500 numbers are chargeable :hmm:

The opinions I express are mine and are usually correct!

(Except when I'm wrong)(which I'm not)

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.



×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.