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LastChance

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Posted

I dont. I suppose it depends on your ARC. Im supposing only those using mas can do this?

No EMCS use Sentinal or whatever its called. Its not an app, just a mobile web/wap page.

Posted

An I detecting a hint of sarcasm there ?

I'd much rather make changes onsite there and then with the customer tho

No chance I would change key holders like that, email, post or client ARC login.

Posted

You could put SMS/NMS on test with a normal DTMF phone years ago, nothing secial aout that app :-

Its probably time I posted a vid of the app. Not to be confused with the desktop remote access that alter is using in the field. The app is basic like the VRT only you get to see your signals real time. You can search customers but you can't reset them or change details. I'm in agreement with the traceability of changes to KH etc. We do it from the office but not from a verbal instruction.

Customers!

Posted

Its probably time I posted a vid of the app. Not to be confused with the desktop remote access that alter is using in the field. The app is basic like the VRT only you get to see your signals real time. You can search customers but you can't reset them or change details. I'm in agreement with the traceability of changes to KH etc. We do it from the office but not from a verbal instruction.

Its not a desctop site AFAIK Jef, its nothing like the browser version we use in the office or from laptops.

Posted

Sorry I'm using a ****** iPad and I can't get it to attach images. I was trying to load a bold version. I'll send a link to our Mas version once I get back to the UK and to a real computer.

Customers!

Posted

I'm in agreement with the traceability of changes to KH etc. We do it from the office but not from a verbal instruction.

I would take KH changes on a RM and then the office would Fax the ARC. ( Noted on RM sheet, as it was the last item on the list). Or get the client to write/Email the office.

Never did it verbally, as above "Cover **** time".

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