Manvier M800 - Keeps Going Off, Rem Lost

[mandem]

Hi All,

Need some assistance its been bugging me for months, but cant find a fix, im going mad. i keep getting "1:01 REM LOST" see attached. It seems to happen at least once a fortnight, once i reset it using the engineer code works fine for a couple of days, maybe even a week.

I think it means the remote keypad is lost, but im not sure which one. I checked both the keypads the wires look securely connected.

Any ideas how i should troubleshoot? or what I should do?

Setup below

Manvier M800 8-40 Zone Grade 3 Alarm panel. (installed in 2008)

Manvier MSNODE8 Zone Expander (installed in 2008)

2 x Menvier MKP 3 (replaced both keypads in oct 2011, as both had a faulty LCD display, missing letters of text)

Thanks

M

[sixwheeledbeast]

Seems to be Keypad number 1 going missing.

Swapping the two keypads with the opposite location would be my first thing to try.

Also testing the voltage at the keypad would be a good idea.

[mandem]

Thanks, Didn't think of that, thank you so much for the advise, will give that a go.

[Oxo]

ABCD being the important connections, E is just the speaker driver.

AB are power

CD are data.

You will also need to do a relearn when you swap out to be on the safe side. I assume you have the engineer code and a manual.

[sixwheeledbeast]

ABCD being the important connections, E is just the speaker driver.

AB are power

CD are data.

You will also need to do a relearn when you swap out to be on the safe side. I assume you have the engineer code and a manual.

Sorry. I thought you knew menvier stuff

AB = Power

CE = Data

D = Speaker

[Oxo]

Been a while, stick one in front of me and it will come back.

But its one of the two as you can run a RKP on 4 wire.

And the newer ones went from B to SPK anyway.

And a relearn will still be needed.

[mandem]

Thanks, didn’t know which was power and data. Yeah i got the engineer codes and manual. I programmed the wards and stuff originally but followed the manual.

I’m a bit confused what you mean by relearn? last time i replaced the keypad it picked it up itself. just have to use the engineer code to reset, all the configuration was there.

Do i need to do a factory reset? Is there anything i need to do?

Thanks

[fozzies]

Theres an engineering menu option, relearn, think its in menu 2?? , u need to do it

[norman]

The fault may be because you did not learn the new RKP.

[mandem]

Thanks your right, found it in the manual, engineer menu 2-7-3-3 confirming the network devices.

I can check the health status there too. I will give this a go, thanks again for all your help.