GalaxyGuy Posted December 22, 2012 Posted December 22, 2012 Well its not likely to be free is it? They have to make money somehow otherwise why would they provide the service? and 50p per message is better than no message for free which is what O2 is providing at the moment. I guess the reason O2 and many of the other operators withdrew their TAP service is because they didnt realise they should be charging for it. Instead of just thinking that they are not making money from something thats costing them. But they (O2 and Vodafone) were/are charging for the service @17p per call. I suppose if others actually provide support, then it may be worth the additional premium. Slightly troubling is the fact that since it's MODEM data, if the transmission fails for whatever reason, then it's another 50p for every retry - but that is/was also the case with Voda/O2.
alterEGO Posted December 22, 2012 Posted December 22, 2012 James/Jeff/anyone. How are you collecting and monitoring your monthly charges?
james.wilson Posted December 22, 2012 Posted December 22, 2012 Direct Debit here securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
jb-eye Posted December 22, 2012 Posted December 22, 2012 Varies. Monitoring is a PIA. We have AM monthly report and bank statement and a ruler ans a pen. Oh and a couple of days. Anything without a line through it needs chasing. Tip always get customer to use contract ref against payment. So many have Bank details not matching. Bank allowed us DDa few years back once they saw the numbers. Customers!
james.wilson Posted December 22, 2012 Posted December 22, 2012 Your own or a service? Unsure what you mean, but i guess you mean if were doing it with the bank or using an external company. I wasnt comfortable with an external co as they would be the ones running the transactions so we did it direct. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
alterEGO Posted December 22, 2012 Posted December 22, 2012 Yes thats what i meant, what was the deposit/set-up cost?
james.wilson Posted December 22, 2012 Posted December 22, 2012 It wasnt cheap but once setup it costs us per payment run. Each run is £50 i think but the time saving over standing orders etc is huge. Plus we use it for other charges too. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
PeterJames Posted December 22, 2012 Posted December 22, 2012 But they (O2 and Vodafone) were/are charging for the service @17p per call. I suppose if others actually provide support, then it may be worth the additional premium. Slightly troubling is the fact that since it's MODEM data, if the transmission fails for whatever reason, then it's another 50p for every retry - but that is/was also the case with Voda/O2. Personally I dont sell text diallers, I sell monitoring, but the point I was making was that you get what you pay for and 50p is a cheap way of reporting that your alarm is activated, if it costs £1 its still cheap. Mind you if it doesnt work or theres a chance it doesnt work then its expensive which brings me around to why I dont sell it.
goncall Posted December 22, 2012 Posted December 22, 2012 thats the problem with galaxy and tap,it reports like sia,so a false alarm from a faulty detector could cost you £50 by the time you get back to unset it,arc, digi and keyholder only is a better option
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