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Tampering


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Posted

Yes, all good points.

 

We have always put spare as not used.

 

But will now be altering tamper for eng reset.



If Mr Sparky was confident that he fixed it right he wouldn't have asked for it to be checked by yourselves. He's a spark at the end of the day and I'm sure he doesn't have any 20 amp junction boxes with tamper connections in his van.

He didn't call us it was the home owner.



Dont bother going after the sparky, you're wasting your time.

 

Repair correctly, note on your docs that the damage was done by 3rd party and had been incorrectly repaired, charge accordingly, inform customer.

Yes but surely he should be made aware of what he has messed with as he would now be liable if the system did not work?

Posted

Your customer is the occupants, let them have the argument with the spark

Nothing is foolproof to a sufficiently talented fool.


Posted
Your customer is the occupants, let them have the argument with the spark

 

QFA, despite the poor grammar.

Originally said by Charles Babbage
On two occasions I have been asked [by members of Parliament], 'Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question.

Posted

It's working now, and i'm sure you didn't repair it for free. Let him damage as many systems as he pleases, more revenue for you at the end of the day.

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