Suggested Systems For A Diy Install

[Oxo]

Digi, never used redcare in my own business only dualcom when required but not anymore.

Oh well, some of us had nothing else to use a few years back. Dual path was a spec in someones eyes then.

 

 Completely understand why people offer alternatives. In past experience,

those that skimp on things like that are not great customers as its all

about price price price which ends up with them being not a valuable

customer to us.

At least an understanding.

Many will never want that signalling, but want a better alternative to a Yale.

 

So what people are saying is a cheaper system isnt worth the effort is it?

Funny, that is how many got off the ground floor is it not?

[Ronnie]

Oh well, some of us had nothing else to use a few years back. Dual path was a spec in someones eyes then.  bit longer than  few years back don't you think?

 

At least an understanding.

Many will never want that signalling, but want a better alternative to a Yale.

 

So what people are saying is a cheaper system isnt worth the effort is it?  Didn't say it wasn't worth the effort, I hate turning away any work but we've set our own bar and diallers/SMS are well below it.

Funny, that is how many got off the ground floor is it not? Good for them, great to make £100 on the install but we make more than that each year on the ongoing and theres less change of my customer being shafted due to **** comms - i know which i prefer

[norman]

good man and nice to hear a long term bp

[Oxo]

The "few" yrs was a generlizastion. No idea how long you have been in this industry.

 

As for being "below" you, fine.

I always thought making a profit was the name of the game, some you get more returns from some you dont.

You can still sell a maint contract.

And again, you seem to find this a little convoluted.

It will have been explained to the end user the limitations of the equipment. Perhaps it was a word of mouth reconmendation. They will soon dry up taking that "below" my level stance.

 

You only make "X" amount on fobs, but you still sell them. Not a great profit, but it is still one is it not?

 

And word of mouth, will be a longer term of thought.

[james.wilson]

We dont do diallers due to the FALSE sence of security they offer. However we do do them just with a big warning on the documentation.

I think ronnies point is that he would rather not offer a low grade product at all and I can agree with that pov. Diallers, sms etc sound great in theory. But when they fail to perform they are poor value for money

[norman]

The flip side and this is where I think RFS is coming from is would you want to deal with the customer who wants the cheapest option, from experience those that pay the least take up most of your time moaning and whining. Leave them to the bottom feeders who offer free call-outs and non contracted work.

[Oxo]

All of which I have said.

Seems to be some pretty blinkered forum readers about today.

 

Yet you agree and fit them James.

It is a sale.

 

And no, they pay maintenance, they get the same service.

Sod free call outs.

Maint = Contract as you know.

[Ronnie]

The "few" yrs was a generlizastion. No idea how long you have been in this industry.

 

As for being "below" you, fine.  that isn't what I said, you're twisting my words.

I always thought making a profit was the name of the game, some you get more returns from some you dont. of course, but being sued because of selling under performing product would lead to a loss and i wouldn't prefer that.

You can still sell a maint contract. yes, but with monitoring is better.

And again, you seem to find this a little convoluted. what do i find convoluted?

It will have been explained to the end user the limitations of the equipment. Perhaps it was a word of mouth reconmendation. They will soon dry up taking that "below" my level stance. not so far, rather then running around for £650 jobs with very little revenue, we're actually installing jobs worth twice as much with proper revenue.  they are still small jobs, granted but we only need 3-4 of these month to equal the 7-8 a month of the others which actually make less money.

 

You only make "X" amount on fobs, but you still sell them. Not a great profit, but it is still one is it not? bad example as that's different, the standards say we need fobs otherwise the system won't comply.  the fact we make money on them is a bonus.

 

And word of mouth, will be a longer term of thought.

[matthew.brough]

The flip side and this is where I think RFS is coming from is would you want to deal with the customer who wants the cheapest option, from experience those that pay the least take up most of your time moaning and whining. Leave them to the bottom feeders who offer free call-outs and non contracted work.

That's the way I see it. The customers that have caused us the most hassle are generically those who pay the smallest amount. It seems to really upset them when you write to them refusing to renew their agreements.

[Oxo]

of course, but being sued because of selling under performing product would lead to a loss and i wouldn't prefer that.

But as mentioned you warn about the limitations and its basic method of communication. I think James made that abundently clear.

 

We all do large and small installations. You`re dismissing the smaller. As it`s below the line you draw. No twisting words, you said it. As before fine, your choice.

 

The rest is going in circles.