daiashthomas Posted August 26, 2004 Share Posted August 26, 2004 i deal with custodian though work and i find them pretty tidy and fairl quick at answering calls Trade Member Link to comment Share on other sites More sharing options...
Guest linea Posted August 27, 2004 Share Posted August 27, 2004 i like the security industry cant understand why no body else complains about the idiots that let it down so much. Link to comment Share on other sites More sharing options...
Guest ALSEC Posted August 27, 2004 Share Posted August 27, 2004 We use both Custodian and Southern Monitoring, and I am pretty happy with both. Advantage of Custodian is that you are very rarely on hold, same not true for SMS.Has anyone else had the pleasure of using the automatic on-test proceedure for putting accounts on test, checking signals etc? (I can't remember its proper name at the mo...) I think it is GREAT - no time on hold!! You can put the account on test, check signals received and signals unrestored - saves quite a lot of time!! D7 21760[/snapback] It's called VRT, very useful tool!! Link to comment Share on other sites More sharing options...
Deltaseven Posted August 27, 2004 Share Posted August 27, 2004 It's called VRT, very useful tool!! 21816[/snapback] Thats the one!! Link to comment Share on other sites More sharing options...
black knight Posted August 27, 2004 Share Posted August 27, 2004 well said peter, try some constructive criticism linea and we may take you seriously THE BLACK KNIGHT "Any comments / opinions posted are my opinion only and do not represent those of my employer or Company." Link to comment Share on other sites More sharing options...
black knight Posted August 27, 2004 Share Posted August 27, 2004 in my past life at defender we used custodian a lot. i always founfd the nottingham branch to be very helpful mand the leeds branch not so good. I was also there for a year and half after chubb took over - the leeds branch got steadily worse, it was them that introduced VRT, which in my time was very unreliable but i am 3+ years out of date so it has probably got better. i still deal occasionally with custodian at nottingham and they still seem ok paul THE BLACK KNIGHT "Any comments / opinions posted are my opinion only and do not represent those of my employer or Company." Link to comment Share on other sites More sharing options...
Guest RICHL Posted August 27, 2004 Share Posted August 27, 2004 I wasnt aware that the security industry was being let down "so much". Must have missed that. Link to comment Share on other sites More sharing options...
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