Texecom Prem 24 Tamper Fault

[Ctaylor]

Hi I Installed my own texecom last year with the the help of this forum.

Today whilst decorating I had to take down one of the pir in the living I entered and enabled engineer turned power of and took it down. The alarm went of so I put the code in. But now it won't let me reset the tamper fault. Banging head against brick wall can anyone help

[matthew.brough]

Hi I Installed my own texecom last year with the the help of this forum.

Today whilst decorating I had to take down one of the pir in the living I entered and enabled engineer turned power of and took it down. The alarm went of so I put the code in. But now it won't let me reset the tamper fault. Banging head against brick wall can anyone help

Tamper fault still present? I'd check that you put the pir back properly and the tamper is closed.

[Ctaylor]

No I checked zone status and it said that zone was secure??

Am I resetting it wrong. I usually enter code press reset and its done

[Rulland]

Engineer reset?.

[PSE]

If you have put the PIR back together properly, its probably programmed for engineer reset on tamper

 

Try entering the eng code & reset

[Ctaylor]

I'm not sure how to do this. If I remember is this in the control pannel

[PSE]

Do it at the keypad

[Rulland]

When you installed it you must have set up/used an engineer code for programming etc, use that code to try and reset the system.

[Ctaylor]

When I use my master code it has the option for enabling engineer. I thought I set my master code for engineer utilities??

[Rulland]

Enabling engineer just allows an engineer access using the engineer code, you would still need a valid engineer code to reset faults that require the engineer code.