Adpro Issues

[shuts1000]

Hi we have taken over an adpro fasttrace with 13 cameras with alarms reporting back to a monitoring station,

At present the monitoring station have live pictures and are recieving alarms but cannot review playback.

Any ideas why they cannot review playback?

 

shuts

[james.wilson]

It has no hard drives in it?

[Alarm Protection]

Had this problem before and had to format the drives.

[DannyTheTech]

Yep, Check if the HDD are reporting. They Might have spun down, a power cycle might sort it out.

 

Also make sure that its a Fastrace on a FastTx as the TX are not recorders, just transmission.

[Joe Harris]

I would suggest that the monitoring station check their video central ( or equivilant) storage configuration as events previously recieved should be stored within their system.