AdrianMealing Posted November 26, 2013 Posted November 26, 2013 I suppose this is a double edge sword. You could take the Honeywell approach and address nothing but then people think your gear is rock solid because no firmware updates but you release firmware updates as frequent as lottery draws but not always for issues. I suppose it's what people get conditioned to. MAS issue new release every 4-6 weeks, some bug fixes some new little features but as I'm conditioned to it I don't think about it. Webway are similar. When we first used them about 18 months ago they were on 3.43 and now 3.52 so that's about 1 firmware release every 2 months. In each release seems a mixture of new integrations and issue fixes. Have you ever considered a more regular release cycle so everyone expects a new version every x months? Yes we are moving towards a regular release cycle, 3 or 6 months, not decided yet. amealing@texe.com Head of Industry Affairs Visit Our Website Texecom
sixwheeledbeast Posted November 26, 2013 Posted November 26, 2013 i noticed a few faults on texecom! the new elite range which was really buggy last year when it was realised i found you could not trigger outputs off network 2 expsanders ! resolved now thoughTBH I think the new Elite panels are solid if you compare them to old Premiers. There have been a few minor annoying bugs, if you have any trouble you should backup, default and reflash the panel to the latest firmwire. "really buggy" is not fair at all IMO! Also you are incorrect about the "new Elite range" having the expander outputs not working. This was only FW version 2.01 actually and fixed very promptly IMO.
matthew.brough Posted November 26, 2013 Posted November 26, 2013 It seems tex have had some issues but the important thing is they have resolved them. I think most people accept whenever software is involved there will always be something. To me the fact the manufacturer resolves them promptly is the important thing. Shame it can't be done via udl like I can with a SPT which would make it nre of a non issue. www.securitywarehouse.co.uk/catalog/
norman Posted November 26, 2013 Posted November 26, 2013 Is it dark up there? Nothing is foolproof to a sufficiently talented fool.
matthew.brough Posted November 26, 2013 Posted November 26, 2013 Is it dark up there? Yes. I cast a shadow . . . I'm at the Trafford centre actually visiting the coke truck. www.securitywarehouse.co.uk/catalog/
AdrianMealing Posted November 26, 2013 Posted November 26, 2013 TBH I think the new Elite panels are solid if you compare them to old Premiers. There have been a few minor annoying bugs, if you have any trouble you should backup, default and reflash the panel to the latest firmwire. "really buggy" is not fair at all IMO! Also you are incorrect about the "new Elite range" having the expander outputs not working. This was only FW version 2.01 actually and fixed very promptly IMO. Thanks amealing@texe.com Head of Industry Affairs Visit Our Website Texecom
sixwheeledbeast Posted November 26, 2013 Posted November 26, 2013 Shame it can't be done via udl like I can with a SPT which would make it nre of a non issue.I agree. I have said before I hope to see the day of Ethernet connections on the panel and automatic security/software updates. Yes we are moving towards a regular release cycle, 3 or 6 months, not decided yet.Great ... Ubuntu style six month release cycle, I like the sound of that. ThanksAnytime
james.wilson Posted November 26, 2013 Posted November 26, 2013 I agree. I have said before I hope to see the day of Ethernet connections on the panel and automatic security/software updates. not automatic but can be done via udl on both the siemens and hkc. the siemens can also be done via the web page i/f securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
matthew.brough Posted November 26, 2013 Posted November 26, 2013 not automatic but can be done via udl on both the siemens and hkc. the siemens can also be done via the web page i/f I'm jealous. Just had to change circa 120 EPROMs on ATS due to a software issue www.securitywarehouse.co.uk/catalog/
james.wilson Posted November 26, 2013 Posted November 26, 2013 ive done a few hkc over udl modem and over webway securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
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