skywalker Posted October 16, 2013 Posted October 16, 2013 We have a customer with a samsung ptz installed that keeps displaying walls of uninterpretable text over the video. I've tried factory defaulting it and its still playing up. Any ideas? I'm thinking faulty unit but haven't been able to get in touch with samsung yet.
matthew.brough Posted October 16, 2013 Posted October 16, 2013 Why, do they only work Mondays or something? www.securitywarehouse.co.uk/catalog/
matthew.brough Posted October 16, 2013 Posted October 16, 2013 I can see why that might be a potential issue . . . www.securitywarehouse.co.uk/catalog/
james.wilson Posted October 16, 2013 Posted October 16, 2013 Could be noise on the data line. securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
matthew.brough Posted October 16, 2013 Posted October 16, 2013 Noise, that's a rock concert! www.securitywarehouse.co.uk/catalog/
matthew.brough Posted November 9, 2013 Posted November 9, 2013 Samsung are a nightmare to deal with!! I agree. iOS is much more friendly . . . www.securitywarehouse.co.uk/catalog/
Adi Posted November 12, 2013 Posted November 12, 2013 Samsung are tossers, i'll never by anything samsung again that needs to be returned directly to them, arseholes. I really can't be ar**** with it anymore.
skywalker Posted November 17, 2013 Author Posted November 17, 2013 yup, after this we'll no longer be using samsung stuff.the problem turned out to be noise on the data line coming from the wireless link... although data noise resulting in text all over the image is stupid! luckily, the customer decided to just put a conduit from the camera pole to the house and now all is working beautifully... good riddance! i hate (cheap) wireless stuff!
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