Lee J'r Posted October 26, 2013 Posted October 26, 2013 Hello i have a feeling this is in the wrong please so if so please can u add it to the Right Place Thank you.. I have a Xvision xh8dvrdvd systam with 1tb hdd installed the 1st thing i need to know is is their a new firmware update from l08ed-08. and if so were? the 2nd is when the dvr system gets switched off the time and date goes back to 2000 but how can i keep the correct time on it and 3rd is when im using it for playback the video quality is very bad and jiggers is this normal Thank you
Serg Posted October 26, 2013 Posted October 26, 2013 the 2nd is when the dvr system gets switched off the time and date goes back to 2000 but how can i keep the correct time on it Hi, I'm quite sure it must be back up battery on PCB for date and time and it sounds like to be flat now.
Lee J'r Posted October 26, 2013 Author Posted October 26, 2013 hmmm i could not seem to find a battery on it might need to have a look again thank you for that 1
Y3KAfterSalesManager Posted October 29, 2013 Posted October 29, 2013 Hi Lee J'r, Please private message me your details and I will get an Xvision technician to give you a call. They will be able to help you with the problem you are having. Many thanks Pritti
james.wilson Posted October 29, 2013 Posted October 29, 2013 Be better to go through it here incase anyone else has the same issue securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
Y3KAfterSalesManager Posted November 4, 2013 Posted November 4, 2013 Hi James, The technician really needs to speak to the customer directly to discuss the faults he is having so we can ascertain what the nature of the fault is. Once this has happened, I will be more than happy to put the resolution on this site for you all. In regards to the firmware, this can be downloaded from here; http://www.y3k.com/article/81/downloads-software-firmware-models-n-z/403b0f1f206359b83f283adf80b1d58f Many thanks Pritti
Lee J'r Posted February 16, 2014 Author Posted February 16, 2014 Hello i know this has been a while since ive messaged back on here I now have the dvr system because of the problem what was with it i had to swap it the bios battery has come lose off the board this is whats causing the loss of date and time and it looks like it just needs a new board all together might be a easy fix to soilder it back on but i don't mess with anything like this I found the DC i had for the dvr was lose and kept on coming out Could this be a easy fix or is it just worth getting a new one Thank you and sorry for a late message
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