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Customers, Customers And More Customers......please!


JaysonKandiah

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Posted

Huh? How many companies you deal with and you are happy with do you go recruiting them new customers because you're happy?

 

 

www.securitywarehouse.co.uk/catalog/

Posted

I'm with sky and they are appalling but I don't have any other choice as there isn't virgin fibre in my street.

Apparently getting the fibre upgraded in the exchange this month.

Posted

I use bt but everyone tells me avoid. Mum and dad have sky tv, even though they cant install it. I'm with British gas who are about to get some more cash out of me. My mobile is with o2 and everyone i meet tells me they are awfull.

 

Valid point . . .

www.securitywarehouse.co.uk/catalog/

Posted

lets be honest word of mouth is the best. make your customers happy and they spread the word! customer relations is what you need, 

 

I've never heard of any customers bigging up any proper alarm co.

 

A classic example being subscriber of XYZ complaining to me that he'd been charged for rewiring rodent damaged cable, 1 visit to attend & another visit to compete the works as he sent them away before they could complete the works as he wanted to go home to bed...

 

I've had user of ABC & 123 raving what brilliant guys they where, ABC took direct payment for URN's & never applied for them, 123 did Fire & Intruder alarms that aggledgedly never worked during a fire resulting in total loss of a building & millions in stock, his external detection for a CCTV system is wired in alarm cable just chucked on the ground outside. Absolute dross

Mr th2.jpg Veritas God

Posted

Relying on recommendations is the biggest gamble we have with getting jobs.

 

You all know what it's like you can do one job that leads to a huge amount of work. Or you can do dozens of just as good quality of jobs all round, and get no lead on jobs at all. There are far too many factors out of our control to be able to judge how much work one will get from recommendations.


 

A classic example being subscriber of XYZ complaining to me that he'd been charged for rewiring rodent damaged cable, 1 visit to attend & another visit to compete the works as he sent them away before they could complete the works as he wanted to go home to bed...

 

I've had user of ABC & 123 raving what brilliant guys they where, ABC took direct payment for URN's & never applied for them, 123 did Fire & Intruder alarms that aggledgedly never worked during a fire resulting in total loss of a building & millions in stock, his external detection for a CCTV system is wired in alarm cable just chucked on the ground outside. Absolute dross

totally agree.

30 years of experience, ssaib approved family business.

We have a very long list of clients that we are very proud chose to use us. We have never bought out any other company or forced anyone to use us. All of our customers are free to leave us whenever they wish, yet very few ever have. This is down to the fact that we always put our best into every job.

http://alarmguard.co.uk

Posted

Ding ding round 4!

I hope you're not suggesting I'm trying to rattle pussy cat and Chris's cage?

I was merely saying if Chris's very happy customers didn't recommend him out of the goodness of their heart he could rely on Adwords to get his site featured as he's paying google.

#paranoid

www.securitywarehouse.co.uk/catalog/

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