Visonic Claiming 2 Way Radio Using 1 Way Peripherals

[james.wilson]

Is it in your opinion misleading?

 

http://www.visonic.com/Products/Wireless-Property-Protection/PowerMaxComplete

 

specifically

 

Two-way RF system with diversity antenna facilitates highly reliable radio communication.

 

Yes there is a 2 way keyfob and keypad but all the detectors are 1 way.

I thought powermax peripherals are 1 way but the powermaster range was 2 wire.

Had a customer today who had been informed by their supplier that yes indeed the powermax complete is a 2 way system.

 

[datadiffusion]

I think cybergibbons pointed out the same, with the Abus branded version of scanny kit. They call it the 2way secure or something, again only one version of the fob and keypads are 2 way really.

[matthew.brough]

Very very misleading. Tut tut.

[PeterJames]

I cant see where it says two way?

[james.wilson]

there

[goncall]

it does say 2 way,but why the need for a public poll on the issue can only be explained by the op

or his bezzie mate...as done

[matthew.brough]

Because another installer told a prospect it was all 2 way and lost James the order so I assume the poll is to see if others would be mislead by the claim?

[goncall]

Because another installer told a prospect it was all 2 way and lost James the order so I assume the poll is to see if others would be mislead by the claim?

which would be trade then...

[james.wilson]

They wanted 2 way but the powermax is cheaper than the hkc so we couldn't do it at the price they had. I assumed it was 2 way as it says, but on looking properly i can see it only us is on the 2 way keyfob. Every detector is one way.

[goncall]

They wanted 2 way but the powermax is cheaper than the hkc so we couldn't do it at the price they had. I assumed it was 2 way as it says, but on looking properly i can see it only us is on the 2 way keyfob. Every detector is one way.

if it isn't the customer will be disappointed then he that what he specced.