Texecom Ricochet

[Prodigious]

gen question on the texecom wireless ricochet product.

 

Ive fitted well over 100 texcom panels but only done about 4 of the wireless systems and installed one 14 months ago and it has been working fine but has developed a fault,

when arrived at the propety all the zones were active, i programed all the zones to then unused then put them back on and now all zones are secure but every single zone does not pick up anything on a walk test or in normal use. ive even tryed relearning a device but it wont even relearn.

Has anyone come across this before?

Im thinking the receiver needs replacing

[sixwheeledbeast]

Need to post up:-

Panel Firmware Version

Ricochet Expander Version

List of devices fitted to the system including type and which mode.

[Adi]

you need to delete before you can relearn.

[Prodigious]

you need to delete before you can relearn.

i did