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Help! Problem Starting Honeywell Galaxy Flex 20


ftikai

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Posted

Hello,

 

First, I would like to apologize for my english which is really terrible.

 

Then, maybe somebody can help me to solve my problem:

 

I just receive my kit of Galaxy Flex 20 + MK80 keyprox + 3 Activ8 pir detectors.  I wire everything as recommended.

 

- My PIR detectors are wired with 1KOhm in || with "Relay" and 1KOhm in serial for eol.  

- Each zone is occupied by a single detector.  

- The 3 detectors are connected to zone 1002 (Exit) 1003 (Intruder) 1004 (Intruder).  

- Unused zones are "terminated" by a 1KOhm.

 

- The keyprox MK8 is set to address A, with a 860Ohm Eol and connected to A-B of RS485.

- The RF Portal is set to address 0, connected to terminal link the RS485.

 

- The telecom lines are not connected yet.

- The backup battery is not connected yet.

 

I did a check all the lines with a ohmmeter to ensure that everything is ok, and then I power on the system.

...

 

When the system is powered, I get:

 

- The keypad emits a steady sound that goes off when I press a button.

- The first line of the keypad reads like that: ***********************

- The Led of left right bottom of the keypad flashes;

 

- The red diagnostic Led of the control panel motherboard lights up steady for some secondes, then flashes continuously.

- The LED of the PIR detectors indicates that they are in working condition and reacts property to a presence.

 

But, the problem is:

 

The keypad displays *************************** but nothing else.  Even by pressing a few buttons, nothing happens.

 

Thank you in advance if you can help me.

 

 

 

Posted

- The keyprox MK8 is set to address A, with a 860Ohm Eol and connected to A-B of RS485.

Address 10 on a flex? I'd maybe try address 0

******************* means it isn't chatting with the control panel.

www.securitywarehouse.co.uk/catalog/

Posted

You're right!  

 

I just reread the Installer Manual and it says that the valid MK8 addresses are 0 to 7.

 

I will try it this evening and I hope that will work.

 

Many thanks.

Posted

It works!

 

Setting MK8's address to 1 and now it's communicating with the system.

 

It is a big step forward but I feel that there is still a long way to go.

 

Now I' stuck because I cannot access to the Parameters menu.

 

I'm login with the manager code (1234), then I try to go to the Parameters menu (51), the system says "Insufficient Access Right".

 

Then I try to login with the engineer code (112233), the system says the same thing, "Insufficient Access Right".

 

The system seems to recognize only one code, the 1234.  But this code, I can go nowhere. except to basic users settings.

 

:(

....

 

EDIT: I found it.  I have to go to menu 48, then enable Eng. Access, and then I can log in with the eng. login.  Ouff!!

Posted

You need to enable engineer access. Enter user code, ent, menu 48, enable engineer access.

 

Then type engineer code and it will let you in.

www.securitywarehouse.co.uk/catalog/

Posted

860ohm on the data?

Faily sure the gals look for 680ohm.

Program a # in front of the engineer code and you wont need menu 48 every time ;)

Posted

860ohm on the data?

Faily sure the gals look for 680ohm.

Program a # in front of the engineer code and you wont need menu 48 every time ;)

 

You are right, it's 680ohm (the ones included in the kit).

 

Ok, next time I will try # before eng. code.

 

Thanks

Posted

Hello!

 

This week-end, I install and program 3 new RF door contacts and wire the telephone input.  Everything work well, except now I get "0004 +AUX TAMP" error that seems to stay there forever.

 

During installation I disconnect by error the wire which is used to jump T terminal to 0V terminal at the outputs pcb board.  When I want to leave Eng. mode, the tamper check returns error "0004 AUX TAMP".  So I shutdown the system, put the jumper T-0v back, then power-up the system.

 

But the tamper error stay there and I don't know how to clear it.

 

:(

 

Somebody can help me?

 

Thanks

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