Honeywell Galaxy Flex 20 - Alerting And Dial Out

[Topper Harley]

Hi bit of a noobie to alarms but have a good general understanding.  I've purchased and installed a Galaxy Flex 20 panel with the RF portal, PIR's are all wired, shock and door sensors run over RF.

 

I have two problems, one of the PIR's constantly keeps triggering the alarm randomly when set, it's located in the living room facing the rear french doors, after speaking to some people they believe the sensor is faulty.  Could it be this or the sensitivity, I have no pets.

 

Second issue is that I realised after buying and installing it, the system is designed to dial out to monitoring centres etc.  What I want is the system to dial my or my wife's mobile or the ability for it to send a text with some details in it.  Ideally any remote software to be able to rest the alarm or re-arm would be great, Honeywell market all these things but it seems more challenging to find any details on how this is achieved.  I would like to be able to use what I've got or add some sort of module that would allow me to achieve the above. I wish I purchased a comfort system now, has so many more options.  Worst case scenario would be to pay for a monitoring service that is reliable and doesn't cost the earth.

 

Any help would be appreciated on this.

 

Thanks

 

[matthew.brough]

The system as it stands can only dial a monitoring center. If you want it to call you, it doesn't do that without the use of 3rd party products.

 

This service might fit what you want https://www.selfmon.co.uk/SelfMon/cpanel/

[SouthernBrad]

Sounds like the detector is triggering quite often.I'd never mount a PIR looking directly at glass especially as large as french doors, this could be the issue.Is there any pattern to it triggering? There are plenty of things it could be before directing it at being faulty.

As for monitoring Matt has mentioned a good product and service or you could look at something simple like a speech dialler unit.This will not offer the abilty to reset you system etc like the IP module.

[9651]

it can be set up to txt only 

 

Its in the manual.

[james.wilson]

but very unreliable

[norman]

The system, not the panel.

[james.wilson]

agreed, i meant tap not the gal in any way

[9651]

for sure

[james.wilson]

good catch

[al-yeti]

Just install a Dialler  / gsm unit or both , i am in heathrow if you want it installed etc PM if you like , wont charge you the earth!